Didn’t wash car because of lift on back. Charged more than I was told upfront for oil change. Put wrong mileage on when oil needs to be changed . Put 115,000 odometer has 119,000 plus on it!

Went in for blowout on a tire from road hazard and I was not denied a new tire under the road hazard warranty that I paid $962 forThe the length of the tires. They still had good tread on them, but yet the Ford dealership denied me. I am going to call Ford motor Credit and let them be aware of it. Also, I canceled the contract on the Tires road hazard because this dealership is full of lies and deceit. I know this probably will not give a shit to anybody in that dealership. I have tried contacting the management they say there’s nothing they can do and I know I’ve been wrong, but I don’t have enough money to pay for it so I went to Discount Tires and bought a new tire and their warranty they stick to they replaced the tire no matter what but I had to buy a brand new tire and I was not gonna buy one from ,David McDavid Ford because they’re a bunch of liars and cheats. I will turn this into Ford Credit. I canceled my contract with the Ford dealership. They’re supposedly gonna send $362 back to Ford Credit where I own. I paid $962. I think it was for the lousy contract that they don’t want to honor that’s why I gave it the lowest rating I could possibly give you. I do no longer trust ,David McDavid Ford believe I will not buy anything from them. Has a lot better dealerships out there and I’ve always bought my vehicles even when it was Texas motor Ford I guess ,David McDavid doesn’t need my business

Very nice and got things done in a timely manner

I made an appointment at 3 o’clock and by 7 o’clock it still had not been looked at. I needed my truck for the next day so I went ahead and picked it up.

I wasn’t happy about the $25 misc charge on my bill

Great customer service and attention to detail.

Quick, thorough, friendly and professional

My service advisor was very good and took great care of me

Great service

Service was quick simple and efficient as always. Service manager Rueben was fantastic to work with.