David McDavid Ford Fort Worth Service Department
4.7/5
4.7 /5
307 Verified Reviews
300 West Loop 820 South, Fort Worth, TX 76108, US
(817) 420-7990
307 Verified Reviews
5.0/5
5.0 /5
Great service.

4.0/5
4.0 /5
Didn’t check air in tires again ..Everything else was good..!

1.0/5
1.0 /5
Arrived at 830 for brake noise after I had all brakes and rear rotors replaced there a few months ago. Did not end up leaving until about 2pm, almost 6 hours.I still have brake noise, just a little less than before.Wasted day for nothing.I’ve had old cars with less break noise than this truck after a service there.

2.0/5
2.0 /5
I have always enjoyed getting my car serviced at your dealership. I feel y’all do a good and fair job, and tell me what services are most pressing. But this time when I went to check out, there was a “miscellaneous fee” for $31. When I asked, they said a “shop fee” for using the lifts and other things. That is ridiculous. A $65 oil change turned into a $100 oil change! Fortunately, they took off that hidden charge.So I was a little upset and a lot perplexed when I went out to my car. And then Insaw that my car had not been vacuumed or washed (they have always done those services in the past when getting my car worked on) and the tool they used to rotate my tires was just stuck in the center console. They did not even return it to the glove box where I keep it.I was disappointed in this appointment. And to be honest, I don’t trust y’all anymore not to put hidden fees on my bill. I am not certain I will return.

1.0/5
1.0 /5
I still have not receive a call from them and I have left messages. It has been over 2 weeks

5.0/5
5.0 /5
Service advisor was pleasant and helpful checking in my truck. When service was done she came in person to tell me that service was completed

5.0/5
5.0 /5
I really like how your advisor keeps you up to date on your vehicle status while in service.

5.0/5
5.0 /5
Tek was great to work with! Quick and responsive to messages and calls. Also took good notes of items which needed addressed upon initial inspection.

5.0/5
5.0 /5
Great Service as always.

1.0/5
1.0 /5
Never serviced it.. waited for 2.5 hours and they forgot to service it. That’s what I was told. Horrible experience.