Ruben Martinez was fantastic. When we first arrived with an issue that was properly fixed at Greenway Ford, he was very responsive and showed empathy and care. We were able to drop off the vehicle when we were headed out of town and he made sure the work was done right and kept me updated throughout the process. Definitely the best service advisor I have experienced.
Anonymous
•
Mar 3, 2026
5.0/5
5.0/5
Great service always.
Anonymous
•
Mar 2, 2026
5.0/5
5.0/5
Excellent
Anonymous
•
Feb 28, 2026
5.0/5
5.0/5
Great experience would recommend.
Anonymous
•
Feb 26, 2026
3.0/5
3.0/5
Company used to spray bedlinner stole from my brand new vehicle (nothing major but most definitely not the point) and also had my volume and music changed to the highest setting. I now have crackling in my speakers on a new 26 raptor. Highly disappointed.
Anonymous
•
Feb 26, 2026
5.0/5
5.0/5
Excellent fast service!
Anonymous
•
Feb 22, 2026
5.0/5
5.0/5
Ashley kept me updated constantly about the progress of my repair. Great customer service!
Anonymous
•
Feb 20, 2026
2.0/5
2.0/5
I called to have 2 recalls addressed, oil changed and tires rotated. It’s a 40 minute drive one-way. When I picked up my truck that’s when they informed me they could only address one of the recalls, because they were back ordered on parts to fix the axle. That would have been some good information to tell the customer before driving nearly 3 hours (drop off and pick up). Big waste of my time. They also didn’t wash my truck. Not sure if that is to be expected, but it’s common for other vehicles I own.
Ruben Martinez was fantastic. When we first arrived with an issue that was properly fixed at Greenway Ford, he was very responsive and showed empathy and care. We were able to drop off the vehicle when we were headed out of town and he made sure the work was done right and kept me updated throughout the process. Definitely the best service advisor I have experienced.
Anonymous
•
Mar 3, 2026
5.0/5
5.0/5
Great service always.
Anonymous
•
Mar 2, 2026
5.0/5
5.0/5
Excellent
Anonymous
•
Feb 28, 2026
5.0/5
5.0/5
Great experience would recommend.
Anonymous
•
Feb 26, 2026
3.0/5
3.0/5
Company used to spray bedlinner stole from my brand new vehicle (nothing major but most definitely not the point) and also had my volume and music changed to the highest setting. I now have crackling in my speakers on a new 26 raptor. Highly disappointed.
Anonymous
•
Feb 26, 2026
5.0/5
5.0/5
Excellent fast service!
Anonymous
•
Feb 22, 2026
5.0/5
5.0/5
Ashley kept me updated constantly about the progress of my repair. Great customer service!
Anonymous
•
Feb 20, 2026
2.0/5
2.0/5
I called to have 2 recalls addressed, oil changed and tires rotated. It’s a 40 minute drive one-way. When I picked up my truck that’s when they informed me they could only address one of the recalls, because they were back ordered on parts to fix the axle. That would have been some good information to tell the customer before driving nearly 3 hours (drop off and pick up). Big waste of my time. They also didn’t wash my truck. Not sure if that is to be expected, but it’s common for other vehicles I own.