Car was delivered 1 hr late than the mentioned time.

Susan has always provided very high quality service all the time. She represent honda family culture at different level.

Service advisor was very good. Had an appointment at 1:30 pm, done about 3:00. Needed an oil change. Why did it take so long?

The service was excellent and I was kept informed on what was going on each step of the way.

Smooth and generally painless service experience

It took a little longer than expected considering we had an appointment

Excellent service

Fast friendly service

Great

My battery is replaced in Honda CRV 2025 and since the replacement, it’s making noise. I have brought the car multiple times but everytime I am told that there is no issue. I was able to prove the noise by driving other car but Dylan simply chose to ignore it. Now Dylan has asked me to contact Honda customer service. I called them and they said if the battery is making noise then it can be replaced because it’s still under warranty. Not sure why Dylan is not agreeing to help and replace the battery. Honda as asked me to try other dealership. This is not what I was expectig. This is a new car and I expect Honda technician to help me.