If you are asking me about my visit for my Inspection, it was great. If you are asking me about the repair on my Honda Civic than I have to say it was a hassle. I was without my car for 2 months. I know that there was a hell storm in Frisco and a lot of the cars were damaged. That is why my it took so long to repair my car. I had to pay out of pocket for the rental since the insurance just covered one month. That is not okay. I understand that the Dealership wants their cars back so they can sell them but that the cars that are there for repair are pushed to the back is not okay.
Anonymous
•
Jul 27, 2023
5.0/5
5.0/5
Overall process was smooth
Anonymous
•
Jul 27, 2023
5.0/5
5.0/5
service advisor (melanie?) was friendly and prompt in communication
If you are asking me about my visit for my Inspection, it was great. If you are asking me about the repair on my Honda Civic than I have to say it was a hassle. I was without my car for 2 months. I know that there was a hell storm in Frisco and a lot of the cars were damaged. That is why my it took so long to repair my car. I had to pay out of pocket for the rental since the insurance just covered one month. That is not okay. I understand that the Dealership wants their cars back so they can sell them but that the cars that are there for repair are pushed to the back is not okay.
Anonymous
•
Jul 27, 2023
5.0/5
5.0/5
Overall process was smooth
Anonymous
•
Jul 27, 2023
5.0/5
5.0/5
service advisor (melanie?) was friendly and prompt in communication