arthie helped me well and the sales officer jason jang helped me to solve my problems, but there was some inconvenience because i had to take the car i had checked back home since i couldn't receive my car insurance from honda rent-a-car. then i had to bring it back the next morning. however, i am satisfied with arthie's service."

sergio was very prompt and helped me with the process.

melanie flowers took excellent care of me and went above and beyond all my expectations

I always get good service especially from Kelvin Jones and Mike Meyers. If it wasnt good I wouldnt keep buying and servicing my cars there.I do want to say the survey process is persistently rude and annoying and I rate it a zero. I'm the customer. I pay. I vote with my dollars. I can answer or not answer it. As far as I'm concerned Kelvin Jones has always treated me well and fairly and I don't expect that'll change. Keep spamming me with surveys and I'll take my business elsewhere.

it was awesome as usual

Very responsible

there needs to be better communication before appointment about what to expect.

my plan was to get a recall taken care of through your maintenance department, and while i was waiting i decided to visit your showroom. i was met by the new car manager and she immediately made a positive connection. after sharing that i might be interested in a new passport, since we have thoroughly enjoyed our 2019 passport, she introduced me to keegan wingo. what a fine young man that represents your dealership extremely well. he was low key, a good listener, and transparent with no pressure throughout the buying process.when i thought that it couldn't get any better, he introduced me to christina berne. what an amazing woman, who was very efficient during the financing process.we are really enjoying our new passport and the great experience that we had! kudos to your dealership!

great service and great waiting area.

eric has been helpful all thru the service and it was completed in short time as well