👍🏼😄

pleasant experience; no complaints

James was incredibly friendly, professional, and determined both to advocate for the best deal while being honest and respectful about the range in which I was willing to operate.

Had good experience with sales person Shan and explained well about features while buying the car

I love the service team.But I will say that I had the rudest interaction with a sales person. I am looking into getting a new Honda crv touring and asked the sales person if they had any in stock he said yes they’re very expensive and walked away. This has not been the first time where I get a rude customer service at McDavid Honda Frisco. Please coach your sales team on customer service as they work on commissions and we the customers make them their money that they need to be able to provide the needs that they have.

Wonderful service.

It was nice.

I made an appointment and also made some changes to what needed to be done. No problem with any of that. My service rep kept me appraised all the way through. Was very patient and did not try to upsell me on anything.

Our experience at McDavid was wonderful. From the moment we walked in we were greeted with a warm & friendly welcome. We had but searching online & we hoping the car we were interested in was still available & Telal was eager & excited to help us find out & there was 1 left & he said he would pull it around for us & we could take a test drive. Within minutes he had the car ready for us to look at & he answered all of questions regarding the performance of the car & various other questions. Telal provided us with fantastic customer service & the manager was equally as engaging & answering all our additional questions. Our overall all experience was honestly the best we have had in purchasing a new car.

Easy