It was quick, to the point and very easy to work a deal. The salesman was amazing in how he made sure I got what I wanted. I was extremely unhappy with the financial office running my credit 12 times without me knowing when I went in with a preapproval for CapitalOne and ended up getting a deal done with CapitalOne in the end. I also don’t like how I was told because of it they’d throw in a warranty. Ya throwing in a warranty means it’s on y’all. Not going to be charged almost $2400 for it. Also, they snuck in the ResistAll NG2 package for $325. I was told I’d get $300 off the price for the door molding missing. Didn’t see it off the price. I saw them change everything price wise “to make it work”, but only one it worked for was y’all. There’s a reason finance dept had so many issues getting me to my numbers originally and it’s because they were more worried about getting all the hidden stuff accepted. I’m overall happy getting the vehicle but I feel extremely lied to a lot by the financial dept that said “it was hard to get you accepted” but I was accepted once they added the thousands in extras onto it. Seems extremely shady to me. I say this as I have a father that’s been a car salesman in Missouri for 20 years and a niece that is one for Jeep in Arlington. I got the vehicle I wanted but instead of feeling I got a great deal I feel very cheated.

it was very good sergio was excellent with my service visit. took time to explain everything to me also helped with my navigation system, very much appreciated.

5

when i scheduled my oil change i was told it would be 45 minutes. when i got there i was told it was going to be an hour and a half. why make an appointment? it was my first oil change since i had purchased my car and i had been told it would be free. i was then going to be charged for it. i was then told i should have my tires rotated and that would cost me money. why take out extra warranty if it doesn't cover this? not a happy customer. no one even let me know when my car was completed. i had to go up an ask. i will not be back. my car will be serviced elsewhere.

had to wait 2 1/2 hours for maintenance but overall everything was perfect

excellent. staff was very professional and i am happy with the work done

it was great, the sales agent who helped has been awesome. he has a lot of knowledge about the carr, answered all my inquiry and questions. i didn't feel any pressure from him. he's been cool. his name is joshua caballero.

5

excellent attention to detail

everything was great. dylan is our service advisor and he always does a great job. he is honest and got the car out early this time.