I was initially irritated with the fact that I scheduled an oil change and they told me the wait time was going to be 3 hours but the rep appeared to go out of his way to fix the situation and I was out of there within 45 minutes. In my mind itโs not about the mistake or issue but more so what you do to handle the situation and the rep did a great service recovery, and I would hear to say customer recovery as well. He was polite, and carried himself very well.
Jarugula
•
Sep 8, 2021
5.0/5
5.0/5
My adviser is very responsive and welcoming person.
Sankar
•
Sep 5, 2021
4.0/5
4.0/5
It was a good experience
Ramana
•
Sep 3, 2021
4.0/5
4.0/5
Courteous and Prompt.
Aida
•
Sep 3, 2021
5.0/5
5.0/5
Good
Joel
•
Sep 2, 2021
5.0/5
5.0/5
They did a wonderful job. They were quick and professional. Very good customer service.๐ we would recommend them to anyone
Ishwar
•
Sep 1, 2021
5.0/5
5.0/5
Really good
Hiram
•
Aug 31, 2021
5.0/5
5.0/5
Service provided was great, coming to my home to pick me up was really convenient, and kudos to my Honda Service agent Sergio !!!!
Ej
•
Aug 30, 2021
5.0/5
5.0/5
Overall good
Emilio
•
Aug 25, 2021
5.0/5
5.0/5
I wish all dealerships shared information of work done at different locations.
I was initially irritated with the fact that I scheduled an oil change and they told me the wait time was going to be 3 hours but the rep appeared to go out of his way to fix the situation and I was out of there within 45 minutes. In my mind itโs not about the mistake or issue but more so what you do to handle the situation and the rep did a great service recovery, and I would hear to say customer recovery as well. He was polite, and carried himself very well.
Jarugula
•
Sep 8, 2021
5.0/5
5.0/5
My adviser is very responsive and welcoming person.
Sankar
•
Sep 5, 2021
4.0/5
4.0/5
It was a good experience
Ramana
•
Sep 3, 2021
4.0/5
4.0/5
Courteous and Prompt.
Aida
•
Sep 3, 2021
5.0/5
5.0/5
Good
Joel
•
Sep 2, 2021
5.0/5
5.0/5
They did a wonderful job. They were quick and professional. Very good customer service.๐ we would recommend them to anyone
Ishwar
•
Sep 1, 2021
5.0/5
5.0/5
Really good
Hiram
•
Aug 31, 2021
5.0/5
5.0/5
Service provided was great, coming to my home to pick me up was really convenient, and kudos to my Honda Service agent Sergio !!!!
Ej
•
Aug 30, 2021
5.0/5
5.0/5
Overall good
Emilio
•
Aug 25, 2021
5.0/5
5.0/5
I wish all dealerships shared information of work done at different locations.