When I came in for the oil change I scheduled online, I spent 4 hours waiting for my car. I ended up getting front and rear brakes, 3 new tires, an alignment and of course the oil change. This all took place on Friday. Tuesday morning my car wouldn't start. I then ended up spending another 3 hours at the dealership. Needless to say 7 hours at the dealership wasn't something planned. I think 3 hours for a new battery is excessive, very excessive. Not to mention this was the 5th battery I've had to get for my 2012 CRV with only 81600 miles. I'm extremely disappointed in the battery performance. Not to mention the inconvenience and expense to get a jump and bring my car in. If Honda batteries are this unreliable I would think you would at least test batteries when people get their oil changed. At least we would have a heads up if the battery was losing power. As a senior citizen this would certainly give me more peace of mind.
Edward
•
Jul 21, 2021
5.0/5
5.0/5
Staff is friendly, warm welcome and fast service.
Claudia
•
Jul 15, 2021
4.0/5
4.0/5
Wait time is long but service is good.
Sonia
•
Jul 15, 2021
5.0/5
5.0/5
Excellent service! Very thorough job with the inspection. I will definitely go back.
Naresh
•
Jul 9, 2021
5.0/5
5.0/5
Fast service
Brian
•
Jul 7, 2021
5.0/5
5.0/5
Eric Delgado is amazing and very professional. I always have a great experience getting my car serviced here and I will be coming back for sure
Nyima
•
Jul 4, 2021
5.0/5
5.0/5
Great service!
Amy
•
Jul 2, 2021
5.0/5
5.0/5
Sergio was very helpful and went over all of my options. Very thorough explanation! Thank you Sergio!
Judith
•
Jun 30, 2021
5.0/5
5.0/5
Words cannot measure of the excellent customer service I have received from you all. I had an 2004 CR-V and I took this auto for service and I got a excellent service. I now have a HR-V 2020 since September of last year and I went to see you all in February 21, and what else can I tell you…. Again that excellent customer service. I do regret one thing…. I wished I had bought this auto st your location. But it is never too late who knows I might update later on. Thank you Mrs Susan you are the Best!!!
Emily
•
Jun 29, 2021
5.0/5
5.0/5
Angel did a great job working around my busy schedule.
When I came in for the oil change I scheduled online, I spent 4 hours waiting for my car. I ended up getting front and rear brakes, 3 new tires, an alignment and of course the oil change. This all took place on Friday. Tuesday morning my car wouldn't start. I then ended up spending another 3 hours at the dealership. Needless to say 7 hours at the dealership wasn't something planned. I think 3 hours for a new battery is excessive, very excessive. Not to mention this was the 5th battery I've had to get for my 2012 CRV with only 81600 miles. I'm extremely disappointed in the battery performance. Not to mention the inconvenience and expense to get a jump and bring my car in. If Honda batteries are this unreliable I would think you would at least test batteries when people get their oil changed. At least we would have a heads up if the battery was losing power. As a senior citizen this would certainly give me more peace of mind.
Edward
•
Jul 21, 2021
5.0/5
5.0/5
Staff is friendly, warm welcome and fast service.
Claudia
•
Jul 15, 2021
4.0/5
4.0/5
Wait time is long but service is good.
Sonia
•
Jul 15, 2021
5.0/5
5.0/5
Excellent service! Very thorough job with the inspection. I will definitely go back.
Naresh
•
Jul 9, 2021
5.0/5
5.0/5
Fast service
Brian
•
Jul 7, 2021
5.0/5
5.0/5
Eric Delgado is amazing and very professional. I always have a great experience getting my car serviced here and I will be coming back for sure
Nyima
•
Jul 4, 2021
5.0/5
5.0/5
Great service!
Amy
•
Jul 2, 2021
5.0/5
5.0/5
Sergio was very helpful and went over all of my options. Very thorough explanation! Thank you Sergio!
Judith
•
Jun 30, 2021
5.0/5
5.0/5
Words cannot measure of the excellent customer service I have received from you all. I had an 2004 CR-V and I took this auto for service and I got a excellent service. I now have a HR-V 2020 since September of last year and I went to see you all in February 21, and what else can I tell you…. Again that excellent customer service. I do regret one thing…. I wished I had bought this auto st your location. But it is never too late who knows I might update later on. Thank you Mrs Susan you are the Best!!!
Emily
•
Jun 29, 2021
5.0/5
5.0/5
Angel did a great job working around my busy schedule.