Excellent communication from Tim, our service advisor, so we knew what was scheduled and what else they should look at. We always get superior service on the four Hondas e have brought to be worked on.

Eric Delgado was tremendous!

Eric Delgado and manager Collin Baker were very helpful and provided excellent customer service.

I bought my van in for a routine oil change and to have 3 recalls taken care of. I dropped my van off at 8am and picked it up after work around 5pm. They said everything was good except one recall they were waiting on parts. I left and the next morning as I’m dropping my kids off to school the side sliding door, that they fixed the recall on, would not open. Not even manually. I later called my service rep to see what happened. I was asked to bring it back in and they would fix it... I live 45 minutes away. Frustrated after work again I take it back in. After looking at it they tell me my manual door lock is broke... not sure how that happened... it was fine when I took it in. They told me they had to order the part and now I will have to come back a 3rd time. Now I’m really frustrated. Not only because it’s broke but I was asked not to touch the door lock... I have a 7 year old who sits there and uses that door. And it’s a safety issue. What if he locks it and I don’t know and then we have to exit the car in a hurry and it won’t open. So I’m waiting on a part... Mike Rowe my service rep wanted to make things right so I asked, for my trouble, for floor mats for my vehicle. He gladly took care of me. I know no dealership is perfect and they have been very willing to work with me I just wish someone would have told me they broke my door....

Overall good service. Was shocked at the payment method but the agent took care of it.

Mike was awesome. Easy to talk to, friendly, and communicated consistently

Carl was great!

my sales person was AWESOME and very patient . He wanted to make sure we had a great experience and was educated and aware of all the options at Mcdavid could offer to us . Let me just say for the record , I'm not a fan of dealerships and neither am i a fan of how long it takes to process thing at a dealership and it was definitely a LONG 3 days just to purchase this vehicle and after it all , I am still just a little confused about what a certified vehicles means to MCDAVID HONDA but i do know a certified vehicle has a heavier price tag to pay. Thanks to the Tech guy Shane who sold me on the goods and the bads of this vehicle but i was ready to walk away. My car still had issue that needed to addressed before going into financing , even thought it just passed the 5 point check. confusing right It also wasn't detailed (the interior) correctly, all they did was smear oil armor on everything(seats , windows, steering wheel and the dashboards) , it stained my cloths and just made my finger sticky . i guess that just the easiest way to clean things. My sales guys manager didn't show much interest in all that was going on and very unbothered by the many questions we still had on day 2. it was all about making the sale for him . When we got to financing J i believe was all about the numbers, shocker, lolz but he helped as much as he could with making the deal affordable . so thats my feedback on my experience, I was trying to get this review over to the service advisor but i still haven't heard anything back . I send an email and made several call attempts to reach out to them . within the last 2 weeks since iv made my purchase. I just wish my 3- days at the dealership could of been much easier and faster. Being knowledgeable and patient in the sales industry is key to referrals , great integrity and peoples time. I don't want to waste your time as much as i don't want you wasting my time .Time is of essences

My service advisor, Sergio Guerra, was very professional and went above my expectations. He realized that I had an extended warranty on my vehicle, which I had completely forgotten about, and submitted the claim over to them. My bill went from $400+ to only having to pay my $100 deductible. Every time I have taken my car to this dealer I have had nothing more than exceptional treatment.

David McDavid Honda always does an amazing job making sure the customers are taken care of. The work is done well in a timely manner.