Extremely busy Saturday afternoon despite having an appointment. Advised wait was a couple hours, however after about an hour and a half we were well on our way out! Friendly service advisor Megan! I will always go to her!
Mahesh
•
Jun 10, 2020
4.0/5
4.0/5
Happy with the service wait time of 2 hours was long
Srikanth
•
Jun 10, 2020
5.0/5
5.0/5
Great work done
Laurel
•
Jun 9, 2020
5.0/5
5.0/5
I received excellent service when I brought my car in for an oil change. My service representative, Tony R., was very courteous and kept me informed during the service. When I called to schedule an appointment, the gentleman on the telephone was also very courteous. Thank You!
Art
•
Jun 9, 2020
5.0/5
5.0/5
It was a great experience. Tim Tran is the best service advisor.
Dana
•
Jun 7, 2020
4.0/5
4.0/5
It was easy to make an appointment online and check in was done easily. Customer service was good. Only issue was that I approved some extra work that didn't get done before I was called to check out. It was immediately noticed and sent back to be done.
Amy
•
Jun 5, 2020
4.0/5
4.0/5
Overall a great experience. Our sales rep was knowledgeable, friendly and displayed tremendous honesty and integrity, pointing out few minor dents and blemishes with the first 12 seconds with us. When the time came for working with the financial team, our experience was turned upside down. The finance rep was loud, pushy and instead of listening to me, only boasted about how they’ve “never lost a deal in all my years being here.” Was very put off by their attitude and even considered walking because of how awful this part of our transaction went. I hope the finance team or at least this rep in particular, gets the needed training in customer centricity and learns to listen first, then speak.
Crystal
•
Jun 5, 2020
5.0/5
5.0/5
Dylan Flatt has to be the best service advisor I have ever met in my life. He makes the whole experience really easy and as efficient as possible. Beyond that he is really kind and easy to interact with. Thanks Dylan for being awesome!
James
•
Jun 5, 2020
5.0/5
5.0/5
Excellent, prompt and courteous service. Very pleased.
Extremely busy Saturday afternoon despite having an appointment. Advised wait was a couple hours, however after about an hour and a half we were well on our way out! Friendly service advisor Megan! I will always go to her!
Mahesh
•
Jun 10, 2020
4.0/5
4.0/5
Happy with the service wait time of 2 hours was long
Srikanth
•
Jun 10, 2020
5.0/5
5.0/5
Great work done
Laurel
•
Jun 9, 2020
5.0/5
5.0/5
I received excellent service when I brought my car in for an oil change. My service representative, Tony R., was very courteous and kept me informed during the service. When I called to schedule an appointment, the gentleman on the telephone was also very courteous. Thank You!
Art
•
Jun 9, 2020
5.0/5
5.0/5
It was a great experience. Tim Tran is the best service advisor.
Dana
•
Jun 7, 2020
4.0/5
4.0/5
It was easy to make an appointment online and check in was done easily. Customer service was good. Only issue was that I approved some extra work that didn't get done before I was called to check out. It was immediately noticed and sent back to be done.
Amy
•
Jun 5, 2020
4.0/5
4.0/5
Overall a great experience. Our sales rep was knowledgeable, friendly and displayed tremendous honesty and integrity, pointing out few minor dents and blemishes with the first 12 seconds with us. When the time came for working with the financial team, our experience was turned upside down. The finance rep was loud, pushy and instead of listening to me, only boasted about how they’ve “never lost a deal in all my years being here.” Was very put off by their attitude and even considered walking because of how awful this part of our transaction went. I hope the finance team or at least this rep in particular, gets the needed training in customer centricity and learns to listen first, then speak.
Crystal
•
Jun 5, 2020
5.0/5
5.0/5
Dylan Flatt has to be the best service advisor I have ever met in my life. He makes the whole experience really easy and as efficient as possible. Beyond that he is really kind and easy to interact with. Thanks Dylan for being awesome!
James
•
Jun 5, 2020
5.0/5
5.0/5
Excellent, prompt and courteous service. Very pleased.