Sergio, my service adviser, gave me excellent customer service. He explained what repairs were being done to my 2011 Honda CRV and made sure he kept me informed as it was being worked on. I bought my car there and I've been having any maintenance done at this location. I've always received excellent customer service. Will continue to return for maintenance and will probably buy my next Honda from David McDavid in Frisco.
Radha
•
Jul 16, 2019
5.0/5
5.0/5
Dylan was excellent. Very professional, gentle and a great listener. I enjoyed my experience with him. He was very helpful and provided honest feedback. I would ask for him the next time I visit David McDavid.
Mary
•
Jul 16, 2019
5.0/5
5.0/5
My sevice advisor is Dylan Flat and he always provides great service.
Lori
•
Jul 16, 2019
5.0/5
5.0/5
great service, very nice
Manuel
•
Jul 16, 2019
5.0/5
5.0/5
I was helped by Eric, the customer experience and service was impeccable. Give this man a raise.
Emily
•
Jul 15, 2019
4.0/5
4.0/5
We liked working with the people at McDavid/Frisco and we're very happy with my new car! Some of our sales representatives were quite new on the job, but they worked hard and got help as needed. We felt like we got a good deal, were not pressured about anything, and were able to negotiate on a few items. Our only complaint was that it took a long time every time someone went to fetch someone else, either a supervisor or someone in a different department. The long waits accumulated; we ended up spending more than four hours.
Sudhakar
•
Jul 15, 2019
5.0/5
5.0/5
Great experience. The checks got completed faster than my expectations.
Allan
•
Jul 15, 2019
5.0/5
5.0/5
Mike Myers is the reason I service my car at David McDavid. He is honest and considerate.
Diane
•
Jul 15, 2019
5.0/5
5.0/5
I made an appointment for repairs, associate Brenna was awaiting my arrival. Her interaction with me was great, very positive experience, loaner was provided as promised, repairs completed timely and I was on my way. Thanks to the entire staff. Tim Hanley, Melissa TX.
Sergio, my service adviser, gave me excellent customer service. He explained what repairs were being done to my 2011 Honda CRV and made sure he kept me informed as it was being worked on. I bought my car there and I've been having any maintenance done at this location. I've always received excellent customer service. Will continue to return for maintenance and will probably buy my next Honda from David McDavid in Frisco.
Radha
•
Jul 16, 2019
5.0/5
5.0/5
Dylan was excellent. Very professional, gentle and a great listener. I enjoyed my experience with him. He was very helpful and provided honest feedback. I would ask for him the next time I visit David McDavid.
Mary
•
Jul 16, 2019
5.0/5
5.0/5
My sevice advisor is Dylan Flat and he always provides great service.
Lori
•
Jul 16, 2019
5.0/5
5.0/5
great service, very nice
Manuel
•
Jul 16, 2019
5.0/5
5.0/5
I was helped by Eric, the customer experience and service was impeccable. Give this man a raise.
Emily
•
Jul 15, 2019
4.0/5
4.0/5
We liked working with the people at McDavid/Frisco and we're very happy with my new car! Some of our sales representatives were quite new on the job, but they worked hard and got help as needed. We felt like we got a good deal, were not pressured about anything, and were able to negotiate on a few items. Our only complaint was that it took a long time every time someone went to fetch someone else, either a supervisor or someone in a different department. The long waits accumulated; we ended up spending more than four hours.
Sudhakar
•
Jul 15, 2019
5.0/5
5.0/5
Great experience. The checks got completed faster than my expectations.
Allan
•
Jul 15, 2019
5.0/5
5.0/5
Mike Myers is the reason I service my car at David McDavid. He is honest and considerate.
Diane
•
Jul 15, 2019
5.0/5
5.0/5
I made an appointment for repairs, associate Brenna was awaiting my arrival. Her interaction with me was great, very positive experience, loaner was provided as promised, repairs completed timely and I was on my way. Thanks to the entire staff. Tim Hanley, Melissa TX.