Excellent

I had an excellent experience at Mc David Honda in Frisco my advisor Dylan Flatt was awesome made sure everything was done ✅ an kept me updated on my car as well 👍🏽👍🏽

I like the ability to review the preliminary results of the service inspection online or via mobile, and approve additional work, or not. In this last B1 service, I was taken quickly and waited onsite until the service was completed. My advisor was efficient and did not up-sell me on anything, which I appreciate. Will return.

Mike Myers is always awesome when I bring my Pilot in for service. My car was finished way ahead of time.

Good.

As always my car was taken care of and ready fast. Properly evaluated and I was given the option to do or not do the repairs I didn’t know I needed or save them for a later time and not feel any pressure or guilt.

Sergio Guerra has gone above and beyond any customer service representative I have worked with at your dealership! He listened, advised and understood my problems with my Toyota Corolla which I purchased from your used car division. He worked and accommodated my daughter and myself with patience and professionalism...from getting a loaner car for my daughter while waiting for the Toyota to be fixed ( it took a few days extra to have it done), to working with me on the costs involved and answering my questions and concerns. He never lost his calm and cool manner with me even when he knew how frustrated I was at times...especially when a single working mom like myself has to pay unexpected repairs on a used car. Thank you Honda for introducing me to Sergio Guerra!!! He is an asset to your company and represents what "customer service" should and always be. He is a keeper! I will, from now on, only request Sergio when I have both my cars (which I bought from your dealership) for service. I vote to give him a raise and a bonus! With gratitude, Emily Ducusin...😊😃😁🎉

Good service. Corrected the problems described. No complaints.

No issues. Great service

I created an appointment for several maintenance tasks. I arrived on time and was greeted by the advisor named the appointment verification email. He recorded by needs and gave me an approximate time since I chose to wait for the service. I went to the waiting area and was glad to e able to watch TV and enjoy some tea. The actual time work the work was slightly longer than the estimate, but not enough to cause me any concern. The check-out was quick which I appreciated. The vehicle was waiting and ready to go. The maintenance was positively apparent and I was pleased with the results. Keep up the good work. Thanks.