Service advisor Jordan Hernandez was friendly, honest, and did a great job keeping me informed and getting the vehicle done and ready to go even earlier than expected.
Anonymous
•
Aug 19, 2026
5.0/5
5.0/5
Jordan was very cooperative and took care of my CIVIC service
Anonymous
•
Aug 17, 2026
2.0/5
2.0/5
Not a good experience.
Anonymous
•
Aug 17, 2026
5.0/5
5.0/5
It was fast great efficient
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Dylan was wonderful! All your service people are generally good, but Dylan was exceptional... patient, attentive, and didn’t make me feel like I was a bother, when I tried to understand something or had lots of questions (in my anxious way which was magnified by several cups of coffee). His calmness, genuine approach and concern makes him standout among the rest. Made me feel as they say “ part of the family”. Thanks Dylan!
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Brought my car in for a potential parts warranty. The advisor Joe got my paperwork quickly approved and had my car back a couple hours later at no charge. Quick and easy, in & out. I had plans that night so it was very helpful.
Anonymous
•
Aug 7, 2026
5.0/5
5.0/5
Friendly and easy in and out
Anonymous
•
Jul 28, 2026
5.0/5
5.0/5
Fast and friendly service
Anonymous
•
Jul 27, 2026
1.0/5
1.0/5
I was advised that you all were learning a new system; however when I reviewed my estimate while waiting I saw that it was not my car. It was my old 2016 Honda accord versus my 2025 Honda Accord and was set up as a used car inspection. Regardless of the system- simply using your eyes and truly paying attention to what is even input into the system costs nothing. Every time I come to David MvDavid Frisco it’s always something and no one is accountable. From even buying my car and they used the wrong VIN. Had to come back a week later just so they can run my credit 3 more times. Ridiculous
Anonymous
•
Jul 21, 2026
5.0/5
5.0/5
Good experience. Long wait time. Great customer service
Service advisor Jordan Hernandez was friendly, honest, and did a great job keeping me informed and getting the vehicle done and ready to go even earlier than expected.
Anonymous
•
Aug 19, 2026
5.0/5
5.0/5
Jordan was very cooperative and took care of my CIVIC service
Anonymous
•
Aug 17, 2026
2.0/5
2.0/5
Not a good experience.
Anonymous
•
Aug 17, 2026
5.0/5
5.0/5
It was fast great efficient
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Dylan was wonderful! All your service people are generally good, but Dylan was exceptional... patient, attentive, and didn’t make me feel like I was a bother, when I tried to understand something or had lots of questions (in my anxious way which was magnified by several cups of coffee). His calmness, genuine approach and concern makes him standout among the rest. Made me feel as they say “ part of the family”. Thanks Dylan!
Anonymous
•
Aug 10, 2026
5.0/5
5.0/5
Brought my car in for a potential parts warranty. The advisor Joe got my paperwork quickly approved and had my car back a couple hours later at no charge. Quick and easy, in & out. I had plans that night so it was very helpful.
Anonymous
•
Aug 7, 2026
5.0/5
5.0/5
Friendly and easy in and out
Anonymous
•
Jul 28, 2026
5.0/5
5.0/5
Fast and friendly service
Anonymous
•
Jul 27, 2026
1.0/5
1.0/5
I was advised that you all were learning a new system; however when I reviewed my estimate while waiting I saw that it was not my car. It was my old 2016 Honda accord versus my 2025 Honda Accord and was set up as a used car inspection. Regardless of the system- simply using your eyes and truly paying attention to what is even input into the system costs nothing. Every time I come to David MvDavid Frisco it’s always something and no one is accountable. From even buying my car and they used the wrong VIN. Had to come back a week later just so they can run my credit 3 more times. Ridiculous
Anonymous
•
Jul 21, 2026
5.0/5
5.0/5
Good experience. Long wait time. Great customer service