David McDavid Honda of Frisco Service Department
4.8/5
4.8 /5
1,005 Verified Reviews
1601 Dallas Pkwy, Frisco, TX 75034, US
(469) 405-3754
1,005 Verified Reviews
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5.0/5
5.0 /5
Tyler was excellent and helpful. Thank you.

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5.0/5
5.0 /5
Efficient, work completed on time

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5.0/5
5.0 /5
From start to finish, the service and final product was excellent.

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5.0/5
5.0 /5
It was a great experience and the staffs are very much helpful .

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5.0/5
5.0 /5
Javiera is an outstanding service advisor. She listened to my concerns, was very helpful & easy to communicate with.

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5.0/5
5.0 /5
It was busy but they finished the work on time

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5.0/5
5.0 /5
Cristian Limon-Juarez always takes such good care of me. Keeps in touch and takes care of everything.I will always have him handle my car!

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5.0/5
5.0 /5
From the moment I arrived everyone was very kind and courteous. They did a great job on my oil change/tire rotation. I will be coming back.

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2.0/5
2.0 /5
I’m disappointed with my service experience. The appointment was scheduled with an estimated completion time of two hours, but my car was not attended to within that promised timeframe. It appeared that the service department had overbooked appointments, and the service advisor was so busy that I had to repeatedly check on the status of my own vehicle.Once the service was completed, the valet team was unable to locate my key because it had been misplaced, which delayed my departure by an additional 15 minutes.Management should review appointment scheduling and staffing levels to avoid overbooking and ensure customers receive timely updates. Better coordination between the service advisor and valet teams would have made this a much smoother experience.My service recall indicator is still on in the Honda app.

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5.0/5
5.0 /5
Dylan and his crew were adamant, prudent, professional and expedient