Technical service was great. When I arrived to pickUp my car, there wasn’t anyone on the right side to help me and other customer. At least that’s what we thought. A few moments later, a lady stood up and walked out to the other side. Now at this moment, the lady and I are scratching our heads wondering why the lady did not acknowledge us and say hello, someone will be right with you. I stray, she looked at both of us and walked out. I made my advisor aware and she made an excuse for the lady and said she doesn’t work for David McDavid. She should have been focused on how the incident impacted me. I’ve purchased two cars from David McDavid however I can take my money elsewhere if I get treatment like that. At this point I’m upset and asked my advisor how much do I owe so I could leave immediately. This is 2026 and I refuse to spend my money where I’m not treated or respected.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Very good service
Anonymous
•
Jun 4, 2026
5.0/5
5.0/5
I love Sergio! He is always super helpful and always willing to help. I had a question about something the tech recommend to get fixed with hr oil and ge called to clarify what it was.
Anonymous
•
Jun 2, 2026
5.0/5
5.0/5
Thank you kindly for the excellent experience assisting with my transmission. Much appreciated.
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
I had accidentally scheduled my appointment at the Lincoln dealership instead of Honda and didn't realize it until I arrived. My service advisor noticed the mistake, but instead of turning me away, he told me he would do what he could to help and fit me in. He explained that the wait could be 2–3 hours, but he would take care of me.To my surprise, my oil change was completed much sooner than expected. When I thanked him and mentioned that it took far less time than anticipated, he simply said, "I told you I'd take care of you."That level of customer service, professionalism, and willingness to help made a stressful situation easy. He went above and beyond, and I truly appreciated it. Excellent service from start to finish.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
All good. Service manager is very helpful
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Cheryl was extremely helpful and hospitable. Will be coming back because of how helpful she was.
Technical service was great. When I arrived to pickUp my car, there wasn’t anyone on the right side to help me and other customer. At least that’s what we thought. A few moments later, a lady stood up and walked out to the other side. Now at this moment, the lady and I are scratching our heads wondering why the lady did not acknowledge us and say hello, someone will be right with you. I stray, she looked at both of us and walked out. I made my advisor aware and she made an excuse for the lady and said she doesn’t work for David McDavid. She should have been focused on how the incident impacted me. I’ve purchased two cars from David McDavid however I can take my money elsewhere if I get treatment like that. At this point I’m upset and asked my advisor how much do I owe so I could leave immediately. This is 2026 and I refuse to spend my money where I’m not treated or respected.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Very good service
Anonymous
•
Jun 4, 2026
5.0/5
5.0/5
I love Sergio! He is always super helpful and always willing to help. I had a question about something the tech recommend to get fixed with hr oil and ge called to clarify what it was.
Anonymous
•
Jun 2, 2026
5.0/5
5.0/5
Thank you kindly for the excellent experience assisting with my transmission. Much appreciated.
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
I had accidentally scheduled my appointment at the Lincoln dealership instead of Honda and didn't realize it until I arrived. My service advisor noticed the mistake, but instead of turning me away, he told me he would do what he could to help and fit me in. He explained that the wait could be 2–3 hours, but he would take care of me.To my surprise, my oil change was completed much sooner than expected. When I thanked him and mentioned that it took far less time than anticipated, he simply said, "I told you I'd take care of you."That level of customer service, professionalism, and willingness to help made a stressful situation easy. He went above and beyond, and I truly appreciated it. Excellent service from start to finish.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
All good. Service manager is very helpful
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Cheryl was extremely helpful and hospitable. Will be coming back because of how helpful she was.