I had accidentally scheduled my appointment at the Lincoln dealership instead of Honda and didn't realize it until I arrived. My service advisor noticed the mistake, but instead of turning me away, he told me he would do what he could to help and fit me in. He explained that the wait could be 2–3 hours, but he would take care of me.To my surprise, my oil change was completed much sooner than expected. When I thanked him and mentioned that it took far less time than anticipated, he simply said, "I told you I'd take care of you."That level of customer service, professionalism, and willingness to help made a stressful situation easy. He went above and beyond, and I truly appreciated it. Excellent service from start to finish.

All good. Service manager is very helpful

Cheryl was extremely helpful and hospitable. Will be coming back because of how helpful she was.

Quick and friendly service

Its was great. My Tech Tim always take good care of me when I come in for service. He always addresses my concerns & advice me of any items I need to address in the future re: my vehicle.

Excellent visit! Brian Vargas was very helpful!

Cheryl was great to work with. Very friendly, professional, and helpful throughout the whole process. She made everything easy and answered all my questions. Highly recommend!

Good Service

Susan was amazing! Very communicative and friendly! Suggested multiple options for tires and other repairs within my price range. Great customer service!

Oil change and tire rotation took 3 hours. Could not find my service advisor. Other advisors could not find him.