Jesse was amazing! He made my first car buying experience a great one. I recommend him 1000 %!

Lucio luna had excellent customer service he had me out in less than a hour.

Robert was awesome I would recommend everyone to him . He did a good job I would be doing business with him again soon .

All went fairly well. A few cons. (1) Wait seemed far too long for a routine oil change and alignment. I was there for over 2 hours. (2) I felt overcharged and over-quoted for some extras on a brand-new van with less than 15k miles on it (fuel filter, cabin filter, alignment, and another item I can't recall now). I did feel like the routine service I've had for many years with Freeman Toyota in Hurst (through 3 leases; 2 Highlanders and 1 Sienna) felt more customer-focused, faster, and less like I was being targeted for an additional sale with each visit. Hopefully, future visits to this dealership will feel different because I was otherwise happy with the purchase ... but I want to feel like I trust the service department.

Quick and easy

The staff was courteous and helpful. Rey was the staff member who assisted me. Rey explained what my next steps were so I made an appointment for the next service item.

I am truly happy to see my previous reviews regarding Service Tech Reps need for computer tablets has finally been realized. Another great visit with Lucio and team who resolved an issue I had been facing with my truck in this visit.

It was quick and ontime. Appreciate the effort Taylor put in for the servicing. Expected the car wash too but not sure if I had to mention it explicitly.

Service was good. I was able to get everything done. Issue was addressed after visit.

Friendly