Bill (William Surina) in Finance was AMAZING and so was Rey Rendon in Service Department.Our Salesman was "okay" - he really did not tell us anything about the car. He was nice but not informative. We were upgrading from a 2003 car to a 2021 and were really clueless about many of the features on the car. We did not even know a "key" was inside the "fob" until I called another dealership to get a second key! I was so embarrassed! When we did ask questions he said "You will figure it out".After we left Finance we just stood around and did not know what to do - finally my husband went up to the windows to ask about the car we bought! I just felt like, since this was the first car we had ever bought in a dealership it would be more a "big deal" to the salesman. And we would be treated with a little more "direction".We came to David McDavid because of several references about the "curb service" you get there. We defiantly felt that from Rey Rendon and Bill (William Surina). We will be back to service our car there but if we buy from David McDavid again we will want a different salesman.On a separate note - we wanted to look at the car/SUV inside the dealership showroom, we asked another salesman if he could open it for us to look inside. He said "No, my GM does not want us to open it up because the doors get left open and the battery gets runs down and dies." I explained that we just bought a car and would need a second car and want to see it - he said "Sorry".So since we only had experiences with these two salesmen - I would say it was not a great impression.In the end, we are really happy with the car we purchased, we have already brought it back in to have the tire pressure checked because a light went off, we did not know about the tire pressures gauges on the dash - we were not told by our salesman, but Rey Rendon explained everything and now we understand how they work!
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
service was very good. pleased with ashlyn's courteous and professional assistance.
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
it was great! ray was very help!
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
Lucio is the best advisor. I always get this beat service.
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
it was very quick, lucio was very informative and helped get me in and out, the waiting wasn't an issue at all and everything is working great with my car since then
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
ashlyn was very professional and made the experience great!
Bill (William Surina) in Finance was AMAZING and so was Rey Rendon in Service Department.Our Salesman was "okay" - he really did not tell us anything about the car. He was nice but not informative. We were upgrading from a 2003 car to a 2021 and were really clueless about many of the features on the car. We did not even know a "key" was inside the "fob" until I called another dealership to get a second key! I was so embarrassed! When we did ask questions he said "You will figure it out".After we left Finance we just stood around and did not know what to do - finally my husband went up to the windows to ask about the car we bought! I just felt like, since this was the first car we had ever bought in a dealership it would be more a "big deal" to the salesman. And we would be treated with a little more "direction".We came to David McDavid because of several references about the "curb service" you get there. We defiantly felt that from Rey Rendon and Bill (William Surina). We will be back to service our car there but if we buy from David McDavid again we will want a different salesman.On a separate note - we wanted to look at the car/SUV inside the dealership showroom, we asked another salesman if he could open it for us to look inside. He said "No, my GM does not want us to open it up because the doors get left open and the battery gets runs down and dies." I explained that we just bought a car and would need a second car and want to see it - he said "Sorry".So since we only had experiences with these two salesmen - I would say it was not a great impression.In the end, we are really happy with the car we purchased, we have already brought it back in to have the tire pressure checked because a light went off, we did not know about the tire pressures gauges on the dash - we were not told by our salesman, but Rey Rendon explained everything and now we understand how they work!
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
service was very good. pleased with ashlyn's courteous and professional assistance.
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
it was great! ray was very help!
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
Lucio is the best advisor. I always get this beat service.
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
it was very quick, lucio was very informative and helped get me in and out, the waiting wasn't an issue at all and everything is working great with my car since then
Anonymous
•
Aug 18, 2023
5.0/5
5.0/5
ashlyn was very professional and made the experience great!