excellent customer service. the service advisor really cares about customer satisfaction.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
The service advisor (Rey Rendon) showed excellent customer service skills and was courteous.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
great service
Anonymous
•
May 29, 2023
5.0/5
5.0/5
Outstanding!! Bought 3 cats in last 18 months by far the best experience.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
recently had the pleasure of visiting my local Honda dealership for a new tire, and I cannot emphasize enough how impressed I was with their exceptional customer service. From the moment I walked in, I was greeted with a warm and friendly smile, making me feel valued and appreciated as a customer.The staff at the dealership were knowledgeable and professional. They patiently listened to my concerns regarding the tire and took the time to explain the available options, ensuring I had a clear understanding of what was needed. Their expertise and guidance helped me make an informed decision without feeling rushed or pressured.What truly set this Honda dealership apart was their attention to detail and willingness to go the extra mile. They promptly ordered the exact tire I needed and ensured it arrived on time. When I arrived for my appointment, they wasted no time in getting started, efficiently replacing the tire while keeping me informed of the progress.Moreover, the waiting area was clean, comfortable, and well-equipped. I was offered complimentary refreshments, and there was a variety of reading materials and a TV to keep me entertained. The dealership's staff periodically checked on me to make sure I was comfortable and if there was anything else they could assist me with.After the tire replacement, they conducted a thorough inspection of the other tires, ensuring their safety and longevity. This attention to detail and commitment to the customer's overall satisfaction was truly impressive and gave me confidence in their work.To top it all off, the final cost was fair and transparent. There were no hidden charges or unexpected fees, and I felt that I received excellent value for my money. The entire process, from start to finish, was smooth, efficient, and stress-free.In conclusion, my experience at this Honda dealership was nothing short of exceptional. Their friendly and knowledgeable staff, attention to detail, and commitment to customer satisfaction were truly commendable. I highly recommend their services to anyone in need of tire replacement or any other automotive needs. They have certainly earned my trust and future business.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
aleric was very helpful and informative. great customer service!
Anonymous
•
May 29, 2023
5.0/5
5.0/5
alex was very nice and answered all of my questions and even though it was packed and the wait was long i was able to get my car fixed and out on the road in no time
Anonymous
•
May 29, 2023
5.0/5
5.0/5
everything went smoothly and employees were very friendly and helpful.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
it was a positive and pleasant experience. lucio helped provide clarity to an issue we are having with our vehicle and thoroughly explained options in a way that had not been presented to us previously.
excellent customer service. the service advisor really cares about customer satisfaction.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
The service advisor (Rey Rendon) showed excellent customer service skills and was courteous.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
great service
Anonymous
•
May 29, 2023
5.0/5
5.0/5
Outstanding!! Bought 3 cats in last 18 months by far the best experience.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
recently had the pleasure of visiting my local Honda dealership for a new tire, and I cannot emphasize enough how impressed I was with their exceptional customer service. From the moment I walked in, I was greeted with a warm and friendly smile, making me feel valued and appreciated as a customer.The staff at the dealership were knowledgeable and professional. They patiently listened to my concerns regarding the tire and took the time to explain the available options, ensuring I had a clear understanding of what was needed. Their expertise and guidance helped me make an informed decision without feeling rushed or pressured.What truly set this Honda dealership apart was their attention to detail and willingness to go the extra mile. They promptly ordered the exact tire I needed and ensured it arrived on time. When I arrived for my appointment, they wasted no time in getting started, efficiently replacing the tire while keeping me informed of the progress.Moreover, the waiting area was clean, comfortable, and well-equipped. I was offered complimentary refreshments, and there was a variety of reading materials and a TV to keep me entertained. The dealership's staff periodically checked on me to make sure I was comfortable and if there was anything else they could assist me with.After the tire replacement, they conducted a thorough inspection of the other tires, ensuring their safety and longevity. This attention to detail and commitment to the customer's overall satisfaction was truly impressive and gave me confidence in their work.To top it all off, the final cost was fair and transparent. There were no hidden charges or unexpected fees, and I felt that I received excellent value for my money. The entire process, from start to finish, was smooth, efficient, and stress-free.In conclusion, my experience at this Honda dealership was nothing short of exceptional. Their friendly and knowledgeable staff, attention to detail, and commitment to customer satisfaction were truly commendable. I highly recommend their services to anyone in need of tire replacement or any other automotive needs. They have certainly earned my trust and future business.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
aleric was very helpful and informative. great customer service!
Anonymous
•
May 29, 2023
5.0/5
5.0/5
alex was very nice and answered all of my questions and even though it was packed and the wait was long i was able to get my car fixed and out on the road in no time
Anonymous
•
May 29, 2023
5.0/5
5.0/5
everything went smoothly and employees were very friendly and helpful.
Anonymous
•
May 29, 2023
5.0/5
5.0/5
it was a positive and pleasant experience. lucio helped provide clarity to an issue we are having with our vehicle and thoroughly explained options in a way that had not been presented to us previously.