Above and beyond professionalism

i had a very good experience, the service advisor worked with me on the prices for the work that needed to be done on my car.

Buena atención

trade in was easy, offered top dollar for my vehicle. jeremy and the team made it very easy, was in and out in a couple of hours.

larry tyerek was extremely courteous and helpful. i was expecting to just have the oil change done but the detailed inspection indicated several other important items that needed attention. larry was able to explain exactly what the issue was and whether it was optional or not. i needed to postpone a couple of the items on the list due to affordability but larry was successfully able to work with his supervisor to see if they could adjust the estimate to what i could manage!larry made sure that i would not have to postpone the necessary safety items and have to come back at a later date. this was really appreciated. thank you, larry.i hope all your service agents are just as helpful and professional!

the service provider larry was awesome. he understood the maintenance that my vehicle needed, which was helpful while explaining to me the fixtures that were an immediate necessity and the others that could wait. larry was very informative and communicated exponentially throughout the entire process. david mcdavid not only values their customers, but their budget as well.

was having problems with steering hard to turn left and making a noise and air conditioner not cooling. they mentioned doing a diagnostic on it for $157. something and i said okay. he called to tell me their progress and that they had found the problem but car wasn't going to be ready that day but he would keep me informed. next day was his day off but went in to check on my car to give me the update. said they had to reprogram everything and do an alignment and car would be ready to pick up and that everything was covered by warranty except i did need a new cabin filter so had them do that. next day he called to say car was ready to be picked up. i had company and husband had meeting that night so told him we would pick it up thursday. when we went thursday, he acknowledged us as he was on phone and immediately after hanging up he greeted us and called us by name and said it was ready and explained what all they had done on car and if i had any concerns to please give him a call. we paid just for the cabin filter and was on our way in about 15 minutes or less. lawrence was excellent with keeping us informed about the progress of our car. we were very pleased with his performance in every aspect as pleasing us as a customer. he was very professional and respectful and look forward towards working with him on next service visit.thanks.

i made my appointment with matt kyle and told him what i wanted to have done i.e. the replacement of the digital screen in my 2017 honda accord hybrid. i had already purchased the screen online but when it arrived, i saw that it would be more difficult than something i could handle. matt said your shop could handle it and while i was approaching an oil change soon i came in and planned to have both done. it turns out honda does not provide instructions for doing the screen alone but rather for the entire unit a $1000 purchase i declined to have that done. the oil change was accomplished. also, lucio the service advisor, helped me with setting my driver seat positions and i want to thank him very much for that.

I was asked what I wanted when I arrived and the salesperson was able to go right out and get me it at a fair price.

my visit was prompt, and the tech was excellent in pricing service uy wad very informative.