Chris was very helpful. He took Care of me quick . Did not have any problems . Had to do some extra things to the car , but he explained it and it was an easy process . Great customer service will be going back and setting appointments with Chris from now on

Great service, thank you!

Good service

I took my vehicle in because it was making a noise. I was told the tech could not recreate the sound so I drove with the tech to identify the sound. He heard it and stated he would look into it once we returned to the dealership. Ultimately, the tech greased some bolts and I was charged $145 for the diagnostic and labor (aka the greased bolts). A $30 credit was so generously given (insert sarcasm) but I was charged $22 for shop materials and tax! Basically there was no credit. I believe it is absolutely absurd to charge $145 diagnostic fee especially when I wasn't informed from the beginning what the fee was. Even when I asked my service advisor how much it would be he stated he wasn't sure but would talk to the service manager to see about giving me a discount.

David provided excellent, professional and courteous service. Your excellent employees make it a pleasure to do business with you.

I spent a considerable amount of time visiting dealerships and shopping for a new vehicle in the DFW Metroplex. I also talked to many people on the phone from various dealerships. There was an issue that I had with this dealer at first, but this dealer went out of their way to make what occurred right. What speaks volumes to me as a customer is how mistakes are handled and David McDavid Honda of Irving exceeded my expectations. Additionally, the treatment that my wife and I received during the purchase experience was exceptional. I recommend this dealer.

Excellent service and everything was done quite fast.

Excellent service! Outstanding Service Manager named Nikki! Very professional staff that was friendly and prompt with getting me in and out for B1 service! The atmosphere in waiting area was impeccable, massive improvements made that I greatly appreciate !

The Honda service department delivered quality results in just one day: brakes, new tires, fluid changes and front axle replacement. Their service quality matched that of our Odyssey’s, a very reliable car for the past 5 years, and running strong for a few more! Thank you Honda!

Didn’t have an appointment was able to get in and out within 2 hours. Able to make appointment for recall notice after being informed of one , thanks , keep up the professionalism