Ever since I bought my Pilot, I have using David McDavid in Irving, Tx for the maintenance. I have always gotten top notch service. Thanx for helping me keep my Pilot in excellent condition. This time Lucio was my service advisor. Great job
Anonymous
•
Jul 27, 2025
5.0/5
5.0/5
I had a flat tire and it was taken care of in ample time.
Anonymous
•
Jul 26, 2025
4.0/5
4.0/5
Appointment took 2.5 hrs. Had appointment scheduled online for 11am for oil change, tire rotation and state inspection. I arrived at service department at 1045. Work was not started until 1200 and completed at 2:30.Frank the service adviser was courteous and helpful.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Rey rendon is the only service advisor I go to he's the best 👌
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Very good experience
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
I had a good experience overall this year. Mr. Handa was courteous, professional, and let me know all my options during my service. He also offered me a free oil change if I got my wheel alignment. Great service!
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Everything was done perfectly to the car, and the staff was very very helping and courteous, and knew everything that needed to be done to the car
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Great Service!
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
It was amazing.
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
The 5 star rating is for my service advisor, Isaiah Reyes. He was kind, professional and helpful. I will definitely schedule any repairs I have with him next visit.But I would rate my wait time with 2 stars. I have never waited over 2 hrs for an oil change. I’ve been bringing my cars to this dealership for many years and have never waited that long. I was quoted 1 1/2 hrs.
Ever since I bought my Pilot, I have using David McDavid in Irving, Tx for the maintenance. I have always gotten top notch service. Thanx for helping me keep my Pilot in excellent condition. This time Lucio was my service advisor. Great job
Anonymous
•
Jul 27, 2025
5.0/5
5.0/5
I had a flat tire and it was taken care of in ample time.
Anonymous
•
Jul 26, 2025
4.0/5
4.0/5
Appointment took 2.5 hrs. Had appointment scheduled online for 11am for oil change, tire rotation and state inspection. I arrived at service department at 1045. Work was not started until 1200 and completed at 2:30.Frank the service adviser was courteous and helpful.
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Rey rendon is the only service advisor I go to he's the best 👌
Anonymous
•
Jul 25, 2025
5.0/5
5.0/5
Very good experience
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
I had a good experience overall this year. Mr. Handa was courteous, professional, and let me know all my options during my service. He also offered me a free oil change if I got my wheel alignment. Great service!
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Everything was done perfectly to the car, and the staff was very very helping and courteous, and knew everything that needed to be done to the car
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Great Service!
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
It was amazing.
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
The 5 star rating is for my service advisor, Isaiah Reyes. He was kind, professional and helpful. I will definitely schedule any repairs I have with him next visit.But I would rate my wait time with 2 stars. I have never waited over 2 hrs for an oil change. I’ve been bringing my cars to this dealership for many years and have never waited that long. I was quoted 1 1/2 hrs.