Had some delay in my car service due to busy Saturday which is understandable, otherwise great service provided to me by Jacob who took care of handling my servicing professionally.
Anonymous
•
Feb 12, 2026
3.0/5
3.0/5
The service went well but the car was not washed after service was completed. Also, my key battery was low and the advisor asking me if I wanna change the battery for $14 however I was a little bit disappointed because I thought for customers who pay $40,000 for a car at least you can do this as a complimentary service for them. I ended up changing the battery myself. It took me one minute but the car wash and the car key battery replacement makes customers feel like we’re here only to pay money to the dealership
Anonymous
•
Feb 11, 2026
1.0/5
1.0/5
Both agents who helped were nice and profesional, but to wait 3+ hours for an oil change even after having an appointment is unacceptable
Anonymous
•
Feb 10, 2026
5.0/5
5.0/5
I appreciate Mr. Rey’s support on quick and satisfying support.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Jacob, a very detail-oriented, considerate, and responsive service representative, ensured a seamless experience for me.However, I did wait 3 hours+ for an express service to be completed. Perhaps volume of work and staffing priorities should be reviewed. I personally do not think 3 hours to change oil and rotate tires should take that duration.
Anonymous
•
Feb 7, 2026
5.0/5
5.0/5
Good service, attended was super nice and helpful. Def coming back for future services.
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Was greeted friendly treated respectfully taking care of with all my automotive needs .
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Frank was awesome!!
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
Jacob Silva was amazing; He went above and beyond to make sure I was taken care of. Frank was great as well. The 2 hour wait time was a bit excessive, though.
Had some delay in my car service due to busy Saturday which is understandable, otherwise great service provided to me by Jacob who took care of handling my servicing professionally.
Anonymous
•
Feb 12, 2026
3.0/5
3.0/5
The service went well but the car was not washed after service was completed. Also, my key battery was low and the advisor asking me if I wanna change the battery for $14 however I was a little bit disappointed because I thought for customers who pay $40,000 for a car at least you can do this as a complimentary service for them. I ended up changing the battery myself. It took me one minute but the car wash and the car key battery replacement makes customers feel like we’re here only to pay money to the dealership
Anonymous
•
Feb 11, 2026
1.0/5
1.0/5
Both agents who helped were nice and profesional, but to wait 3+ hours for an oil change even after having an appointment is unacceptable
Anonymous
•
Feb 10, 2026
5.0/5
5.0/5
I appreciate Mr. Rey’s support on quick and satisfying support.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Jacob, a very detail-oriented, considerate, and responsive service representative, ensured a seamless experience for me.However, I did wait 3 hours+ for an express service to be completed. Perhaps volume of work and staffing priorities should be reviewed. I personally do not think 3 hours to change oil and rotate tires should take that duration.
Anonymous
•
Feb 7, 2026
5.0/5
5.0/5
Good service, attended was super nice and helpful. Def coming back for future services.
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Was greeted friendly treated respectfully taking care of with all my automotive needs .
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Frank was awesome!!
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
Jacob Silva was amazing; He went above and beyond to make sure I was taken care of. Frank was great as well. The 2 hour wait time was a bit excessive, though.