David McDavid Honda Of Irving Service Department
4.8/5
4.8 /5
366 Verified Reviews
3700 West Airport Fwy, Irving, TX 75062, US
(469) 405-3340
366 Verified Reviews
5.0/5
5.0 /5
Rey was prompt with updates and provided great service with detailed i go on multipoint inspection findings .

3.0/5
3.0 /5
My insurance card was not returned & my passenger seat has oil stains. I texted (twice) & left a message in the automated system as I couldn't get to a person. No one has responded.

5.0/5
5.0 /5
Friendly staff and quick service

5.0/5
5.0 /5
My visit for service went well and the team worked to meet my needs and get me on my way as quickly as possible.

5.0/5
5.0 /5
Service was well done, car drives smooth and feels like new. Waiting area is also very clean and perfect for working while waiting on service.

5.0/5
5.0 /5
Had some delay in my car service due to busy Saturday which is understandable, otherwise great service provided to me by Jacob who took care of handling my servicing professionally.

3.0/5
3.0 /5
The service went well but the car was not washed after service was completed. Also, my key battery was low and the advisor asking me if I wanna change the battery for $14 however I was a little bit disappointed because I thought for customers who pay $40,000 for a car at least you can do this as a complimentary service for them. I ended up changing the battery myself. It took me one minute but the car wash and the car key battery replacement makes customers feel like we’re here only to pay money to the dealership

1.0/5
1.0 /5
Both agents who helped were nice and profesional, but to wait 3+ hours for an oil change even after having an appointment is unacceptable

5.0/5
5.0 /5
I appreciate Mr. Rey’s support on quick and satisfying support.

5.0/5
5.0 /5
Jacob, a very detail-oriented, considerate, and responsive service representative, ensured a seamless experience for me.However, I did wait 3 hours+ for an express service to be completed. Perhaps volume of work and staffing priorities should be reviewed. I personally do not think 3 hours to change oil and rotate tires should take that duration.