The car overheated last Saturday morning. There had been no warning prior to hearing the alarm. I was able to have the car taken to David McDavid dealership. Ed Gusa, "my" service manager, was very, very helpful in getting the car looked at that Saturday afternoon. He was able to provide the "diagnosis" of the problem (leaking water pump) and an estimate of the repair cost. Since the cost of repair was significant, at my request, Ed reached out to the salesperson. All of this on a Saturday afternoon. Ed's service orientation is always superb, but on this day and the following days, he provided significantly beyond 5-star service and care. The service provided by Ed Guza and Concepcion Vasquez is the reason I want to keep using David McDavid Lincoln. Thank you.

no issues

Very good customer service

great service as usual

Excellent

Scott is a very nice man, very informative and helpful.

Came in to buy out the lease on our 2018 Continental. The experience was very good, although I want to stress that our intent was to purchase a new Lincoln but for the fact that Lincoln now only offers SUV's. I understand the business decision behind this, but for what its worth, we will not be visiting any Lincoln showrooms when shopping for our next car.

Great service every time. Service advisor Ed is always so pleasant and helpful

I have taken all of mine and my families vehicles to David McDavid Lincoln for over 10 years. Always treated respectfully and my repairs are always done in a reasonable amount of time and at a fair price.

Everything was perfect.