We brought our vehicle in for routine service and were very well taken care of. Our service advisor, Hunter Dale, went out of his way to get the work done quickly and efficiently. We appreciate his professional and courteous demeanor as well as his respect for our time. McDavid Lincoln has proven over the years to be an excellent sales and service dealership. We are very satisfied with any service work done there.

David McDavid made the maintenance experience easy and quick. The ability to get work done while waiting was a bonus. Excellent client waiting area and resources.

My first time back to the dealership with my new car where it was purchased. I owned an Acura before so was always notified of service by the car. The Lincoln doesn't do that and by the time I realized it, I was about 1,000 miles overdue for the first check on the car and oil change. I was assigned an agent when I called and made the appointment. I was met immediately, but had to wait for my agent to get off a phone call about approving service for another customer. Meanwhile, the agent who met me went and sat back at his desk and there I stood an unwanted eavesdropper on a conservation that didn't concern me. I'm not sure why the other agent didn't just offer to help me. I don't know anyone there yet. I was checked in quickly once the conversation was over and the work was done in the time promised. The facility was clean and both agents I encountered were very kind. My car came back clean and this time clearly marked so I will be mindful of the next service due.

Quick, friendly and on time. Great experience.

From the moment I pulled in, my specialist took total care of me. I was at the dealership for about 4 hours and he updated me about what was going on with my vehicle about every 30 minutes to 1 hour. Every repair was explained in detail and asked approval before the repair was done. My car came back to me clean and ready to go! It was the first time I had ever been in the dealership, but I will definitely be back!

Super happy

always great services

My father recently passed of COVID-19 and he had always taken his and my mother’s Lincoln to tour shop for service. This includes many many Lincoln’s over many many years. I recently took my moms MkT in and my advisor Steven Kulas not only remembered dad but was also shook by his loss. Little did I know the places my father had an impact. We exchanged stories and laughs about him and I could not have been more at ease. In a world where you “brace” yourself often for what service has become, David McDavid Lincoln and specifically Mr Kulas are a beacon of how it should be done. I left the dealership w confidence things were done right (including him telling me my moms vehicle had an extended warranty I knew nothing about). I can’t express in words my gratitude just to see what a positive and unexpected impact my dad had in what was apparently a special place to him.

I recently purchased a 2020 Lincoln Nautilus (traded a 2018 MKX). The people at McDavid’s did everything possible t o accommodate all my concerns.

Romeo was fantastic and easy to work with, along with the finance manager. It was a great experience!