Service @ David McDavid was Excellent as usual . Advisor Richard Ancheta did an excellent job

It is so convenient . It’s a little hard to get them on the phone.

Awesome

Service picked up my vehicle dropped off a loaner, repaired my vehicle and returned it.

Great service as usual. Ed Gusa took great care of us.

Trying to keep my classic MKX running. Did a good job

This was a callback service. I had diffculty getting an appointment and had to try to contact a service advisor multiple times before successful. My messages were unanswered, including one to the service manager! Only after I asked the main operator to get someone on the line for me did I get to make n appointment. This is a repetitive flaw in your service system. Don't say I could have made the appointment on line ... I had a question and there was no way on your appointment page to do that. Also ... don't sa it's that COVID thingy ... that's already overworked to the nth degree.

always a pleasure to deal with Ed. Great service!

First time using concierge service and it went well

Great service from Steve Kulis.