David McDavid Lincoln Frisco
4.9/5
4.9 /5
2,275 Verified Reviews
6400 State Highway 121, Frisco, TX 75034, US
(469) 405-3736
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2,275 Verified Reviews
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5.0/5
5.0 /5
Good
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5.0/5
5.0 /5
Got in with no problems. Joel kept me updated with the status and estimated cost of repairs. Black Beauts (as I call the most illustrious 2014 Lincoln MKS) was returned working good and all cleaned up.
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5.0/5
5.0 /5
Great service team
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5.0/5
5.0 /5
Found what we were looking for
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5.0/5
5.0 /5
We needed a new car. Got one. Everything was fine. I resent that it takes 4 hours of negotiation to get in and out. I dread buying new cars....
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4.0/5
4.0 /5
VERY professional and knowledgeable staff
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5.0/5
5.0 /5
Winnie was awesome! I Love my new Lincoln Nautilus, process was smooth and top notch.
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5.0/5
5.0 /5
Car buying made easy!
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4.0/5
4.0 /5
Overall an improvement from my prior interactions in terms of customer service and friendliness. I would recommend improving the communication, my appointment was cancelled last minute but then the team was able to reinstate later that day, and then when I was supposed to return the car it got canceled again due to an internal miscommunication. The team was helpful to solve the issues
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4.0/5
4.0 /5
The work was great but the communication was not the best. I had to keep texting everyday to get an update. It sometimes took several hours for a text back. I would try to call by phone, but could never reach anyone. I have 3 kids and rely heavily on my vehicle. I was never asked if I wanted a loaner. I had to bring it up but did not get one. Why did I pay extra for a Black label??