John McDonough assisted me with a challenging repair. It was accomplished successfully. John patiently answered all my questions and kept me up to date with the ongoing repair. John is the guy you want to be a friend of yours. The waiting area is comfortable and the coffee bar with phone usb/electrical ports is perfect for the bar. The coffee machine is a plus.*I would post my recommendation online but I do not use Google at all.

As Always, Richard takes care of me.

Everyone was nice & helpful

Richard is always an accessible for questions and updates on our Lincoln while in the service department. The dealership is always clean and welcoming.

Was taken care of.

Everything was great. I would have liked a free loaner car but luckily I had a spare vehicle at home that allowed my wife and kids to get around.

JJ was amazing! He was kind, friendly, knowledgeable, and thoroughly answered all my questions. He didn’t pressure me for a sale and helped me throughout the entire sale process! I’m so happy to be a part of the Lincoln family!

good

Service advisor was very helpful and professional

As long as Richard is there then I am in good hands.Having said that YOU MUST ATTEND TO A SAFETY ISSUE.When a new battery is replaced the memory seat positions is wiped out and in need of a repositioning. Inadvertently and out of habit if the seat button is pressed the seat will move forward and turning the engine off will not stop it. And the seat will move all the way forward posing a danger to bigger stature persons resulting in serious injuries, not to mention the tense moments of the poor person who is experiencing that not knowing where the seat will stop, if it ever stops.