One item I had told them to check was not checked and I had to repair myself. Even after I asked if they had fixed it whe they called and said it was ready. It was not.

Most helpful.

oil change and serviceall went well

N/a

great experience.

Love the option of the mobile van coming to me!

Richard proactively mentioned my upcoming inspection, something that had slipped my mind. I appreciate his attention to detail.

Richard was outstanding with the details regarding the service of my car.

I had a recall, oil change and inspection done on my car.

As always, prompt, courteous service from the time I pull up in the garage until I leave with my car pulled up outside the door. Richard is a great advisor and explained all the maintenance items I needed done on my MKX. The mechanic who did all the work did a great job getting a lot of things done so I did not have to leave my car overnight. I appreciate all their hard work! When there were more things needed than I originally brought my car in for, Richard arranged rides to/from home. Really appreciated that!