Richard was on top of my service visit, start to finish. The communication was outstanding and the execution to the commitments were met.

Richard Ancheta handled our recall repair on the 2015 MKC. He went the extra effort to fully prepare me the process and kept me in the loop during my service. Outstanding customer care and experience. Thank you.

Steve, Eli and Kyel are great to work with and always look after my car. I have been a customer for over 17 years and appreciate the hospitality and quality of work performed on my car.

I have been taking my car for yard for service and fixing my recalls just to find out none are documents from my previous service area. I will say your customer service was amazing, completed all required services and provided recommendations needed to be done. My car is my life line to work and home and need it 100 percent functional and in top shape. All I can say is thank you!

Richard and car “engineers/mechanics” are all very thorough and pleasant. Richard is beyond patient and willing to explain what is needed. I know my car will be taken care of and safe to drive and why I keep coming back.

Easy in and out, super friendly & informative on status. Always a great experience!

I really am grateful for Richie Johnson and Phillip Jones. Richie did everything possible…including staying late after closing time when another manager was complaining about being there and complaining about a salesman test driving the car with me…but Richie was a professional and wanted me to get in the car I wanted since I drove all the way from Oklahoma for it. Phillip Jones did a great job handling my needs and wants and I will definitely be back to deal with David Mcdavid Frisco!

Everything went great

After a rough initial experience, we were taken care of and appreciate David McDavid following up on our initial 1 star review.

Winnie went an extra mile to make to make sure the whole process was complete with no errors.