It was great

I am very disappointed with the extended service delay for my 2022 Lincoln Nautilus at David McDavid Lincoln Frisco. Although I scheduled the appointment in advance and clearly explained the issue, I waited three days just for inspection. I was then told a part would arrive in 5–6 days, but it has now been over 3 weeks, with no confirmed delivery date or clear timeline.I also do not understand why I am receiving review requests when I still have no information about whether the part has arrived or if work on my vehicle has even continued. Since I rely on my vehicle for work, this situation has caused significant inconvenience. I respectfully request a clear update and a realistic completion date

I always have a good experience with RichardAnchetta.

For a standard service that was scheduled a week ahead of time. I was surprised it took just over 2 hours to complete a oil change.After 1 hour and 45 minutes I was alerted the truck passed all 30 checks but the cabin air filter needed to be changed. This was included in the 8 additional jobs that need Immediate attention. First, at this stage I didn't have the time to wait for this work. Second, apart from the cabin air filter non of the other $1000+ added services really came with justification for my truck verses general reason why the work should be completed.

It was great

Wvery one was professional and courteous

Richard Ancheta and the service crew provided excellent service for my oil change. Thank you.

The mobile service is a great option for me. The tech always does a great job.

My car service was completed and problem was resolved during the visit. Richard provided exceptional customer service.

Smooth drop off, loser car, and pickup. No issues.