Late last week I discovered a plumbing issue in my kitchen and reported to maintenance late in the afternoon. The next day Chad ( a member of the maintenance team) showed up and addressed the issue. He was courteous, respectful, and honest. He told me he hoped that would be the answer but may need additional work. He called me the next day (Saturday) and came to check out the situation. Once he identified the problem he fixed it and told me what to expect. He called to verify the problem was fixed and scheduled a time to complete the repair. He came Monday and finished. While in my apartment Chad took care of a few minor repairs, took time to replace some light bulbs, and even offered to take out my trash. All of his attitude, professionalism, consideration, and kindness made him a true stand out!! Grateful he has joined the maintenance team.
Latonya
•
Mar 17, 2023
4.0/5
4.0/5
Great job getting me placed
Tori
•
Mar 17, 2023
5.0/5
5.0/5
Have loved her about 3 weeks now! So far loving it!!!
Barry
•
Mar 12, 2023
5.0/5
5.0/5
Timely and well-executed service so far.
Kimberly
•
Mar 12, 2023
4.0/5
4.0/5
It was a very easy process. I moved from out of state and I was able to get thing taken care of without physically being there.
Irene
•
Mar 11, 2023
5.0/5
5.0/5
I WAS REALLY WORRIED WHEN I WASN'T ABLE TO GET OUT OF MY HOME IN TIME FOR AN APPOINTMENT, BUT I REPORTED MY PROBLEM TO DECA-MAINTENANCE AND IN NO TIME AT ALL MY WORRIES WERE PUT TO REST. NOT ONLY DID THE GUYS INTRODUCE THEMSELVES WAS VERY PROFESSIONAL/COURTEOUSY WAS THERE AS WELL AND IN NO TIME AT ALL FIXED MY PROBLEM AND I WAS ON MY WAY-THANKS MAINTENANCE I APPRECIATE YOU.
Shannon
•
Mar 10, 2023
5.0/5
5.0/5
They were professional and punctual. I appreciated the great service.
Robert
•
Mar 10, 2023
5.0/5
5.0/5
prompt, and professional service
Peter
•
Mar 9, 2023
5.0/5
5.0/5
Work was completed quickly and professionally. Management staff and chosen contractors exceeded expectations.
Dorothy
•
Mar 9, 2023
5.0/5
5.0/5
I love the time frame.I didn’t have to wait two or more days.
Late last week I discovered a plumbing issue in my kitchen and reported to maintenance late in the afternoon. The next day Chad ( a member of the maintenance team) showed up and addressed the issue. He was courteous, respectful, and honest. He told me he hoped that would be the answer but may need additional work. He called me the next day (Saturday) and came to check out the situation. Once he identified the problem he fixed it and told me what to expect. He called to verify the problem was fixed and scheduled a time to complete the repair. He came Monday and finished. While in my apartment Chad took care of a few minor repairs, took time to replace some light bulbs, and even offered to take out my trash. All of his attitude, professionalism, consideration, and kindness made him a true stand out!! Grateful he has joined the maintenance team.
Latonya
•
Mar 17, 2023
4.0/5
4.0/5
Great job getting me placed
Tori
•
Mar 17, 2023
5.0/5
5.0/5
Have loved her about 3 weeks now! So far loving it!!!
Barry
•
Mar 12, 2023
5.0/5
5.0/5
Timely and well-executed service so far.
Kimberly
•
Mar 12, 2023
4.0/5
4.0/5
It was a very easy process. I moved from out of state and I was able to get thing taken care of without physically being there.
Irene
•
Mar 11, 2023
5.0/5
5.0/5
I WAS REALLY WORRIED WHEN I WASN'T ABLE TO GET OUT OF MY HOME IN TIME FOR AN APPOINTMENT, BUT I REPORTED MY PROBLEM TO DECA-MAINTENANCE AND IN NO TIME AT ALL MY WORRIES WERE PUT TO REST. NOT ONLY DID THE GUYS INTRODUCE THEMSELVES WAS VERY PROFESSIONAL/COURTEOUSY WAS THERE AS WELL AND IN NO TIME AT ALL FIXED MY PROBLEM AND I WAS ON MY WAY-THANKS MAINTENANCE I APPRECIATE YOU.
Shannon
•
Mar 10, 2023
5.0/5
5.0/5
They were professional and punctual. I appreciated the great service.
Robert
•
Mar 10, 2023
5.0/5
5.0/5
prompt, and professional service
Peter
•
Mar 9, 2023
5.0/5
5.0/5
Work was completed quickly and professionally. Management staff and chosen contractors exceeded expectations.
Dorothy
•
Mar 9, 2023
5.0/5
5.0/5
I love the time frame.I didn’t have to wait two or more days.