DECA does a great job managing my tenants, bills and the leases. The maintenance is also good, but some vendors such as Dole Heating tend to overcharge and these charges go unverified by DECA, so I get ripped off. This actually happened 2 weeks ago but I caught Dole’s overstated quote and made alternate arrangements myself. I understand DECA has a good relationship with Dole, but this situation has caused me to mistrust DECA, so now, I have to watch maintenance charges all the time. Not something I enjoy doing. Also, a few months ago, DECA grossly overcharged me about $450 for a simple house cleaning which they eventually fixed, but I had to reach out to Marty to investigate the charges. I don’t like to nickel and dime my PMs, but I have to be careful with DECA.
ISABEL
•
Feb 23, 2021
4.0/5
4.0/5
I am basically happy with the services that are provided. My questions are always answered in a timely fashion which I do appreciate. I didn't give 5 stars since there is always room for improvement. My only concern was that with the last renter at Gahan, I was not given a change to approve them before they signed the lease. I always want to see the application of every tenant that applies even if it seems like a given that we would rent to them. I should have the final approval ALWAYS!
R.B.
•
Feb 23, 2021
5.0/5
5.0/5
Marty’s team takes excellent care of me.
Anne
•
Feb 22, 2021
4.0/5
4.0/5
Very personable, polite, professional helpful staff. Maintenance issues are handled quickly.
Eddie
•
Feb 19, 2021
5.0/5
5.0/5
Quick response for a quick fix.
CAROL
•
Feb 19, 2021
5.0/5
5.0/5
DOOR SERVICE CAME OUT FIXED OUR DOOR. THEY WERE FAST AND RESPECTFUL. THANK YOU!
Connie
•
Feb 19, 2021
5.0/5
5.0/5
All went well, clog in sink fixed immediately and pipes repaired in timely manner
Craig
•
Jan 12, 2021
5.0/5
5.0/5
I like to think Jenny Koeln for helping to rent a home.She a good Property Manager Assistant and i would recommend her to my friend.
Annette
•
Jan 12, 2021
5.0/5
5.0/5
I love deca I've always haf great experience with them i will recommend deca always thanks deca for making me a happy tenant
Starla
•
Jan 12, 2021
5.0/5
5.0/5
I love Deca Realty Company they are very nice and friendly and helpful Company to buy or rent a home from
DECA does a great job managing my tenants, bills and the leases. The maintenance is also good, but some vendors such as Dole Heating tend to overcharge and these charges go unverified by DECA, so I get ripped off. This actually happened 2 weeks ago but I caught Dole’s overstated quote and made alternate arrangements myself. I understand DECA has a good relationship with Dole, but this situation has caused me to mistrust DECA, so now, I have to watch maintenance charges all the time. Not something I enjoy doing. Also, a few months ago, DECA grossly overcharged me about $450 for a simple house cleaning which they eventually fixed, but I had to reach out to Marty to investigate the charges. I don’t like to nickel and dime my PMs, but I have to be careful with DECA.
ISABEL
•
Feb 23, 2021
4.0/5
4.0/5
I am basically happy with the services that are provided. My questions are always answered in a timely fashion which I do appreciate. I didn't give 5 stars since there is always room for improvement. My only concern was that with the last renter at Gahan, I was not given a change to approve them before they signed the lease. I always want to see the application of every tenant that applies even if it seems like a given that we would rent to them. I should have the final approval ALWAYS!
R.B.
•
Feb 23, 2021
5.0/5
5.0/5
Marty’s team takes excellent care of me.
Anne
•
Feb 22, 2021
4.0/5
4.0/5
Very personable, polite, professional helpful staff. Maintenance issues are handled quickly.
Eddie
•
Feb 19, 2021
5.0/5
5.0/5
Quick response for a quick fix.
CAROL
•
Feb 19, 2021
5.0/5
5.0/5
DOOR SERVICE CAME OUT FIXED OUR DOOR. THEY WERE FAST AND RESPECTFUL. THANK YOU!
Connie
•
Feb 19, 2021
5.0/5
5.0/5
All went well, clog in sink fixed immediately and pipes repaired in timely manner
Craig
•
Jan 12, 2021
5.0/5
5.0/5
I like to think Jenny Koeln for helping to rent a home.She a good Property Manager Assistant and i would recommend her to my friend.
Annette
•
Jan 12, 2021
5.0/5
5.0/5
I love deca I've always haf great experience with them i will recommend deca always thanks deca for making me a happy tenant
Starla
•
Jan 12, 2021
5.0/5
5.0/5
I love Deca Realty Company they are very nice and friendly and helpful Company to buy or rent a home from