Phil in Delaware is a superb manager: helpful, professional, pleasant, and always ready and able to inform, explain, or assist me in every way I have needed.
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Very positive experience with my storage unit at Delaware CubeSmart. Phil (manager) was so helpful, very friendly and knowledgeable. I had a great experience with him. The only thing that the owner must take into consideration is the very fast and unexpected pricing switching on introductory deals to new customers...
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Clean, easy check in, easy application process, nice size storage units, friendly staff, and the online application is reasonably easy to use as well.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
The service was great and the facility is clean and safe.
Verified User
•
Feb 23, 2026
3.0/5
3.0/5
First, it took almost an hour and a half to rent the unit. Second, the price of the unit on line wasn’t the same as what was quoted by the sales person at the front deck. We had to secure a unit on line to get the lower advertised price on line. Then the sales person had trouble getting it to work so had to secure the unit again to get the lower price. When we got the unit the code we were given wouldn’t work at the gate. Apparently the symbols included with the numbers were invented. We wrote them down as they were given to us so the mistake wasn’t on our end!Third, the outside door (closest to our unit) on the south/east corner of the building wouldn’t work with our code either, had to go to the next door down and us that one.Other then that the facility and our unit is clean and the temperature is just right for our belongings.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
From the start, Phil, the general manager has been customer oriented. Listening to our questions and providing helpful info and instructions. Our unit was spotless, well lit and easy to secure our belongings. He'd go find us a cart to make move in and move out much easier.
Verified User
•
Jan 24, 2026
4.0/5
4.0/5
Very courteous nice clean storage units
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
I would have given a 10 before your recent, over 35% price increase. But because of your price increase it has forced me to leave your facility. 35% WOW
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Manager was very formative & helpful.My unit is very clean with easy access.
Phil in Delaware is a superb manager: helpful, professional, pleasant, and always ready and able to inform, explain, or assist me in every way I have needed.
Verified User
•
Mar 30, 2026
5.0/5
5.0/5
Very positive experience with my storage unit at Delaware CubeSmart. Phil (manager) was so helpful, very friendly and knowledgeable. I had a great experience with him. The only thing that the owner must take into consideration is the very fast and unexpected pricing switching on introductory deals to new customers...
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
Clean, easy check in, easy application process, nice size storage units, friendly staff, and the online application is reasonably easy to use as well.
Verified User
•
Mar 12, 2026
5.0/5
5.0/5
The service was great and the facility is clean and safe.
Verified User
•
Feb 23, 2026
3.0/5
3.0/5
First, it took almost an hour and a half to rent the unit. Second, the price of the unit on line wasn’t the same as what was quoted by the sales person at the front deck. We had to secure a unit on line to get the lower advertised price on line. Then the sales person had trouble getting it to work so had to secure the unit again to get the lower price. When we got the unit the code we were given wouldn’t work at the gate. Apparently the symbols included with the numbers were invented. We wrote them down as they were given to us so the mistake wasn’t on our end!Third, the outside door (closest to our unit) on the south/east corner of the building wouldn’t work with our code either, had to go to the next door down and us that one.Other then that the facility and our unit is clean and the temperature is just right for our belongings.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
From the start, Phil, the general manager has been customer oriented. Listening to our questions and providing helpful info and instructions. Our unit was spotless, well lit and easy to secure our belongings. He'd go find us a cart to make move in and move out much easier.
Verified User
•
Jan 24, 2026
4.0/5
4.0/5
Very courteous nice clean storage units
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
I would have given a 10 before your recent, over 35% price increase. But because of your price increase it has forced me to leave your facility. 35% WOW
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
Manager was very formative & helpful.My unit is very clean with easy access.