Price increases.

I had my unit emptied on a Friday, you guys charged me the following Monday and wouldn't refund my money, or give me my unit access back!

Overall the service & facility was great, the only negative was the inability to have access to my unit was associated to an IT issue. After more than twelve (12+) months w/ this IT issue, the solution was a special code which revolved the issue. But, this special code was not compatible when using the CubeSmart app.I received many apologies but, not single a monetary compensation. At the same time they business leveled two (2) rate increases which total over $100.

The employee on site (Phil) was very helpful and explained every detail to me. He was very helpful in determining the right size for my needs.

We were very pleased with management being so helpful. The site was convenient to our location. The grounds were always clean and secure. We would definitely use cubesmart again if needed as well as recommend to others.

Prices are great and the place is very clean

I had a good experience with Cubesmart. My score refers to an incident that costs me a lot of time. The employee involved was very helpful but was unaware of a form that could have made my day so much easier.

Easy to work with.

Very friendly General Manager and the space is better than I anticipated. The facility is easy to access, close to my home and I feel very safe with storing my inventory there.

Lease or rental has always been prorated but not with cubesmart, you might want to step up your rental lease plans to provide excellent service!