Della Mitsubishi
4.4/5
4.4 /5
80 Verified Reviews
7 Della Dr, DELLA MITSUBISHI, Plattsburgh, NY 12901, US
(518) 324-3323
80 Verified Reviews
5.0/5
5.0 /5
I was parked in front of a fence and realized my rearview mirror had the same type of warping issue for which we had just replaced the driver's side view mirror.I like your dealership and the people in your dealership, otherwise I would have never bought a vehicle from you. I also like your mechanic for being honest and helpful. Colin took the time to explain something very simple that I just didn't know. That's commendable in these parts, considering I am familiar with how less reputable places in the area do business. Keep up the good work, and thank you for being a place I can trust.I had originally been told I could get a shuttle down the road to work. That coordination did not happen the first time. I would have preferred to have just been told no so I could give myself time to walk instead. Thankfully, GC's boss gave him permission to drive me to work and drive my vehicle back to the dealership, or I would have been late. To give credit where it is due, the shuttle was coordinated better for the second visit. Thank you. I have no problem having to return for a back ordered part.I really like the front end sales people, like Giancarlo (GC). Colin the mechanic is enthusiastic and good natured, too.

1.0/5
1.0 /5
She was very rude and disrespectful. Her name was Ashley Johnson. She should not be in customer service if she is going to treat customers the way she treated me! Very unhappy with her and how she treated me right from the start.My driver seat was moved closer to the steering wheel, so I had to mess with my seat until I got it to the right position. They should not move the seat unless they put it back to where it was!

5.0/5
5.0 /5
I will be back to up grade when time is right.Salesperson and entire staff

2.0/5
2.0 /5
New exhaust systemCar didn’t start every timeCar still did not start every time I started it. New battery corrected this issueNever spoke with anyoneI don’t believe I would purchase a car from this dealership again

5.0/5
5.0 /5
Service was fast Polite and efficient things were made accessible and We're happy with the easy going way. The staff handles everything, not making it chaotic.

5.0/5
5.0 /5
Staff are always very helpful and friendly. Service is done on time and done right.

5.0/5
5.0 /5
You did wellEnjoy the atmosphere

3.0/5
3.0 /5
Della gave me the best trade in value for my jeep.originally,I was interested in the hyundai sante fe.I went to Della Mitsubishi because my Boyfriend bought a truck.Chuck and Wil made me an offer I just couldn't refuse with a great warranty to boot.i left with the showroom vehicle.Chuck and wil were both great. The whole experience was positive.

5.0/5
5.0 /5
Great product and an excellent buying experience. Jacob and Chuck were honest, informative, and helpful without ever being pushy. I felt like I could trust them, and they were both professional and very knowledgeable throughout the process. I would definitely recommend working with them if you are in the market for a car. These guys are seriously awesome!Great product and an excellent buying experience. Jacob and Chuck were honest, informative, and helpful without ever being pushy. I felt like I could trust them, and they were both professional and very knowledgeable throughout the process. I would definitely recommend working with them if you are in the market for a car.

5.0/5
5.0 /5
GC was very informative & knowledgable. He was able to answer any question I had. It was effortless communicating with him & closing the deal on my new SUV. I recommend him to anyone, excellent customer service! Thank you so very much GC, you’re the best!Excellent customer service!