We got 5-6 reminders via email and text. Day after appointment we got text stating we missed our appointment which could cause issues with warranty. We did not miss our appointment which and still waiting on call back for our warranty repair neededMuddy foot prints all over carpet andAwaiting approval. They said will call back soon. Still notgingDrop box no where near where serviceDoor is

I don’t think you wash the outside of the car anymore.I miss that service!The end report was not as expected as before.

I think you’re all doing a great job! I bought my first outlander in 2020 and from then you all improved greatly especially that sales reps everyone is great there now and I couldn’t be more happier! Thank you!!!!I had a great experience with the sales rep. He did amazing getting us in and out.

NADifficult to figure out parking.No vcommunicationService took too long with no explanation and seats and mirrors were not returned to their position.NA

I was parked in front of a fence and realized my rearview mirror had the same type of warping issue for which we had just replaced the driver's side view mirror.I like your dealership and the people in your dealership, otherwise I would have never bought a vehicle from you. I also like your mechanic for being honest and helpful. Colin took the time to explain something very simple that I just didn't know. That's commendable in these parts, considering I am familiar with how less reputable places in the area do business. Keep up the good work, and thank you for being a place I can trust.I had originally been told I could get a shuttle down the road to work. That coordination did not happen the first time. I would have preferred to have just been told no so I could give myself time to walk instead. Thankfully, GC's boss gave him permission to drive me to work and drive my vehicle back to the dealership, or I would have been late. To give credit where it is due, the shuttle was coordinated better for the second visit. Thank you. I have no problem having to return for a back ordered part.I really like the front end sales people, like Giancarlo (GC). Colin the mechanic is enthusiastic and good natured, too.

She was very rude and disrespectful. Her name was Ashley Johnson. She should not be in customer service if she is going to treat customers the way she treated me! Very unhappy with her and how she treated me right from the start.My driver seat was moved closer to the steering wheel, so I had to mess with my seat until I got it to the right position. They should not move the seat unless they put it back to where it was!

I will be back to up grade when time is right.Salesperson and entire staff

New exhaust systemCar didn’t start every timeCar still did not start every time I started it. New battery corrected this issueNever spoke with anyoneI don’t believe I would purchase a car from this dealership again

Service was fast Polite and efficient things were made accessible and We're happy with the easy going way. The staff handles everything, not making it chaotic.

Staff are always very helpful and friendly. Service is done on time and done right.