Della Mitsubishi
4.3/5
4.3 /5
84 Verified Reviews
7 Della Dr, DELLA MITSUBISHI, Plattsburgh, NY 12901, US
(518) 324-3323
84 Verified Reviews
5.0/5
5.0 /5
Awesome customer service

damaged my car and did not fix it.drove 50 m to an app. and sent me home .these della should not be in business

5.0/5
5.0 /5
We were there from Newport Vermont and needed to get home. We had a problem with the emergency brake and they were excellent. They said they had a busy schedule but they fit us in within the hour. The mechanic fixed the problem and also fixed a recall that we had not gotten to yet and they did a full check up of the car. I have nothing but praise for these wonderful people. Thank you so much.

1.0/5
1.0 /5
knew nothinglying peopledon't buy a car at della'swent 25 miles. canceled my app.canceled my app.

5.0/5
5.0 /5
Wil Souza was a great sales person. Friendly and understanding. Continue to communicate with me even after the I had left the dealership.I needed to do more research on my own before saying yes to a deal. Other vehicles for the price range I was looking for would've been more helpful.Great facility and friendly staff. Do your research on a vehicle first before they put you in a new car!

3.0/5
3.0 /5
There was a recall on the vehicle, which they offered to repair with no additional payment.The service engine light was still on.I wish I could've been specifically told the exact reasoning of the issue of the vehicle. Recommended extra work could've been added at the end, but overall, the staff was friendly and easy to talk to.There was added issues with the vehicle or extra work that was recommended to do. I did have a full service on Monday before my appointment on Thursday.Great service and support staff. The extra fixing on the vehicle is a bit much for what I originally came in for.

5.0/5
5.0 /5
Customer service is great

5.0/5
5.0 /5
All went very well. The service provider (and staff) were professional and informative. They listened to my concerns and took a close look at my car. I was.given all options available and a good price.Thanks

4.0/5
4.0 /5
NoneSeemed to be confusion with the replacement of my cars battery. Previous service technician said battery was going bad, this service i requested battery be changed, and was told it checked good. I told service rep to change battery anyway, being that it is over 5 years old.

3.0/5
3.0 /5
Service is generally quick and painless. Service advisors are great and communicate effectively and don't push unnecessary service items on customers.