There needs to be better signage for the service center. I ended up going to the wrong building. It was my first time visiting the dealership. Better signage stating where the service center is located would have been helpful.Other that going to the wrong building, having to wait for a tow truck to be moved so I could leave. I was happy to see that Frank who had helped me at the Mits LaPorte location was working here. Frank was always very helpful, and I feel comfortable coming back knowing he is there.My vehicle was done but a tow truck blocked the service bay and no one said anything to my service rep. It took longer than expected to just have an oil change.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
I look forward to my next service visit, since I know it will go smoothly.Nice people and great service. I was first in line, so the service was fast.
Verified User
•
Sep 11, 2025
5.0/5
5.0/5
Mr. Frank Smith was cordial, informative, and professional! The Service Advisors work caringly with the customers! Customer-driven service approach...by observation !!!Good facility, good service, great people...
Verified User
•
Sep 10, 2025
5.0/5
5.0/5
OUTSTANDING EXPERENCE. KEEP IT UP.FRANK SMITH HAS HANDLED MY MITSUBISHI OUTLANDER TWICE NOW. OUTSTANDING JOB. MAKES ME FEELLIKE HE IS TRULY INTERESTED IN PLEASING ME AND HAVING THE SERVICE DONE RIGHT.KEEP UP THE GOOD WORK.
Verified User
•
Sep 8, 2025
3.0/5
3.0/5
Lots of surface scratches on a new carJust a thorough review of the vehicle being sold.The deal and service was great! Just wished that a brand new car would have been prepped a little better before picking it up. There are tons of surface scratches on the car. While they said they would buff them out. This should have been done before picking it up.
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
Vehicle color.Taylor was very informative and knew about the vehicle and explained everything well. Taylor was very helpful also, he also had a smile and a friendly smile.Parking not close to showroom in one area.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Good Experience every time i go i never have a problem Frank is awesome and i trust him with my vehicle
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Thank you to Frank who handled my complete check in/out
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Great customer service. Mr. Frank very professional and patient at all times!!
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
Service Advisor (Frank Smith) was cordial, informative, and professional. Often times, one can sense the ambience simply by observing the other customers. All is well ! RLMThe facility is well maintained, even with all of the localized construction.
There needs to be better signage for the service center. I ended up going to the wrong building. It was my first time visiting the dealership. Better signage stating where the service center is located would have been helpful.Other that going to the wrong building, having to wait for a tow truck to be moved so I could leave. I was happy to see that Frank who had helped me at the Mits LaPorte location was working here. Frank was always very helpful, and I feel comfortable coming back knowing he is there.My vehicle was done but a tow truck blocked the service bay and no one said anything to my service rep. It took longer than expected to just have an oil change.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
I look forward to my next service visit, since I know it will go smoothly.Nice people and great service. I was first in line, so the service was fast.
Verified User
•
Sep 11, 2025
5.0/5
5.0/5
Mr. Frank Smith was cordial, informative, and professional! The Service Advisors work caringly with the customers! Customer-driven service approach...by observation !!!Good facility, good service, great people...
Verified User
•
Sep 10, 2025
5.0/5
5.0/5
OUTSTANDING EXPERENCE. KEEP IT UP.FRANK SMITH HAS HANDLED MY MITSUBISHI OUTLANDER TWICE NOW. OUTSTANDING JOB. MAKES ME FEELLIKE HE IS TRULY INTERESTED IN PLEASING ME AND HAVING THE SERVICE DONE RIGHT.KEEP UP THE GOOD WORK.
Verified User
•
Sep 8, 2025
3.0/5
3.0/5
Lots of surface scratches on a new carJust a thorough review of the vehicle being sold.The deal and service was great! Just wished that a brand new car would have been prepped a little better before picking it up. There are tons of surface scratches on the car. While they said they would buff them out. This should have been done before picking it up.
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
Vehicle color.Taylor was very informative and knew about the vehicle and explained everything well. Taylor was very helpful also, he also had a smile and a friendly smile.Parking not close to showroom in one area.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
Good Experience every time i go i never have a problem Frank is awesome and i trust him with my vehicle
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Thank you to Frank who handled my complete check in/out
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Great customer service. Mr. Frank very professional and patient at all times!!
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
Service Advisor (Frank Smith) was cordial, informative, and professional. Often times, one can sense the ambience simply by observing the other customers. All is well ! RLMThe facility is well maintained, even with all of the localized construction.