Demontrond Mitsubishi
4.6/5
4.6 /5
69 Verified Reviews
3220 Gulf Fwy, Bldg. A, Texas City, TX 77591, US
(281) 337-1100
69 Verified Reviews
5.0/5
5.0 /5
WE WILL CONTACT THIS GROUP WITH ANY QUESTIONS/PROBLEMS.FRANK SMITH (REP) DID AN OUTSTANDING JOB IN HANDLING MY SAFETY RECALL FOR OUR 2014 OUTLANDER.THE VISIT WAS QUICK AND HE EXPLAINED THE PROCEDURES NECESSARY FOR MY MAINTENANCE DOWN THEROAD. GAVE ME HIS CARD AND TOLD ME TO CALL HIM WITH ANY QUESTIONS.

5.0/5
5.0 /5
Make sure the sales and finance department puts in the services and warranty thats been paid for in the system

5.0/5
5.0 /5
By no means earth shattering, didn't provide a car washing this trip.Service continues to be exceptional. Testimony to that is by the actions of service advisor Frank. He always puts the customer first. Thank you!

4.0/5
4.0 /5
Very satisfied with the serviceThe staff was friendly and helpful.

5.0/5
5.0 /5
Will return to service my Mitsubishi outlander hereHad the pleasure of meeting Mike Smith in service, he was very helpful and courteous

5.0/5
5.0 /5
Everything is okI have dealt with my service advisor for years. He has always treated my with respect. Most of all he is very trustworthy. His name is frank

4.0/5
4.0 /5
The first time I tried to call the phones kept directing me back to the automated choicesWhen I checked my car in Frank was the person who took my car and he is so professional and great. When I came back to pick up my car Frank was already gone for the day so I went to another worker and he was extremely rude to me and spoke to me like I was stupid and was very condescending. I never ever want to deal with him again! I wish I could remember his name but I was so mad that I snatched my paper from him and left. He is completely unprofessional and needs serious work with customer service!Like I said before Frank was so great and accommodating but the man that I dealt with after was the worst!!!!

5.0/5
5.0 /5
It was welcoming as soon as I walked through the door. My needs were listened to and the service department ensured everything was completed to my satisfaction. I will only bring my vehicle here from now on.

5.0/5
5.0 /5
Great service all around! Frank was especially helpful—quick, knowledgeable, and made sure I understood everything about my oil change. The whole team was friendly and efficient. I’ll definitely be coming back.First off, I have to highlight how friendly and welcoming the staff is. Every time I’ve called, everyone has been incredibly helpful in answering my many questions, especially Frank. He’s knowledgeable, efficient, and consistently goes above and beyond to make sure everything is clear and taken care of. His professionalism and genuine willingness to assist make working with him a true pleasure.