The girl at the front desk tried to get me to sign for something without even showing it to me first. She claimed she couldn't print it out. When I insisted, she did print it out, but again pressured me to sign without reading it first. I demanded to talk to the dentist and the dentist sorted it out, but the experience with the desk person was very upsetting.

My appointment was at 11:30a. I was not taken to the room/chair until 12p and the cleaning did not begin until 12:25pm. I waited for basically an hour, that is unacceptable. I expressed this to two staff members at my visit. This is the second time I’ve experienced this kind of wait here. I will be switching to a new dental office is this will be the standard moving forward at dental one.

I need dentist to explain complete treatment plan before I leave the chair. I received treatment plan as I was checking out and there was a code for”upgrade option”. It’s not covered by insurance and I have no idea what that means. Is it actually an “option”? I did call the office but it was of no help I should add that Jen is really helpful and explains everything to me. My problem is with dentist and how treatment plans and bills are presented

went in for a routine cleaning and got charged for a deep cleaning.

As always Autumn takes excellent care with my dental needs.. I won't go to anyone else.

Hygienist was friendly, efficient, and very helpful.

Dr. Dixon was magic. Great professional. Dr. Benson was the same. The Assistants were likewise excellent. BUT, I think I have pulverized the crown a bit and some of the cement, etc are scratching the side of my tongue. I'd love to have it sanded down if that's a simple & quick visit.

I did not see the doctor until an hour and 15 minutes after my appointment time. It was a disruption to the rest of my day’s schedule.It was hard to find a front desk staff member to get an update about the delay.The waiting room floor appeared as if it hadn’t been cleaned or even swept in weeks.

I waited 20 minutes in the lobby after Autumn had finished my cleaning to get checked out. There must be a better system. I had another appointment and was running late. Also the amount I was told I needed to pay was six times what was quoted before the work was done. BUt I'm less concerned about the copay as waiting so long to check out. That'a a problem.

My experience as always was GREAT!! I love my Hygienist, Lauren…