My experience was good. I just wish that I would have been informed that my cleaning would not be part of the initial consultation. I could have scheduled accordingly.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
In a stressful situation- the front office and periodontist were so kind. I trust Dr. k and his team. The check out and scheduling were easy because of the very kind desk support.
Verified User
•
Mar 29, 2026
3.0/5
3.0/5
The girl at the front desk tried to get me to sign for something without even showing it to me first. She claimed she couldn't print it out. When I insisted, she did print it out, but again pressured me to sign without reading it first. I demanded to talk to the dentist and the dentist sorted it out, but the experience with the desk person was very upsetting.
Verified User
•
Mar 27, 2026
2.0/5
2.0/5
My appointment was at 11:30a. I was not taken to the room/chair until 12p and the cleaning did not begin until 12:25pm. I waited for basically an hour, that is unacceptable. I expressed this to two staff members at my visit. This is the second time I’ve experienced this kind of wait here. I will be switching to a new dental office is this will be the standard moving forward at dental one.
Verified User
•
Mar 26, 2026
3.0/5
3.0/5
I need dentist to explain complete treatment plan before I leave the chair. I received treatment plan as I was checking out and there was a code for”upgrade option”. It’s not covered by insurance and I have no idea what that means. Is it actually an “option”? I did call the office but it was of no help I should add that Jen is really helpful and explains everything to me. My problem is with dentist and how treatment plans and bills are presented
Verified User
•
Mar 26, 2026
1.0/5
1.0/5
went in for a routine cleaning and got charged for a deep cleaning.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
As always Autumn takes excellent care with my dental needs.. I won't go to anyone else.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Hygienist was friendly, efficient, and very helpful.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Dr. Dixon was magic. Great professional. Dr. Benson was the same. The Assistants were likewise excellent. BUT, I think I have pulverized the crown a bit and some of the cement, etc are scratching the side of my tongue. I'd love to have it sanded down if that's a simple & quick visit.
My experience was good. I just wish that I would have been informed that my cleaning would not be part of the initial consultation. I could have scheduled accordingly.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
In a stressful situation- the front office and periodontist were so kind. I trust Dr. k and his team. The check out and scheduling were easy because of the very kind desk support.
Verified User
•
Mar 29, 2026
3.0/5
3.0/5
The girl at the front desk tried to get me to sign for something without even showing it to me first. She claimed she couldn't print it out. When I insisted, she did print it out, but again pressured me to sign without reading it first. I demanded to talk to the dentist and the dentist sorted it out, but the experience with the desk person was very upsetting.
Verified User
•
Mar 27, 2026
2.0/5
2.0/5
My appointment was at 11:30a. I was not taken to the room/chair until 12p and the cleaning did not begin until 12:25pm. I waited for basically an hour, that is unacceptable. I expressed this to two staff members at my visit. This is the second time I’ve experienced this kind of wait here. I will be switching to a new dental office is this will be the standard moving forward at dental one.
Verified User
•
Mar 26, 2026
3.0/5
3.0/5
I need dentist to explain complete treatment plan before I leave the chair. I received treatment plan as I was checking out and there was a code for”upgrade option”. It’s not covered by insurance and I have no idea what that means. Is it actually an “option”? I did call the office but it was of no help I should add that Jen is really helpful and explains everything to me. My problem is with dentist and how treatment plans and bills are presented
Verified User
•
Mar 26, 2026
1.0/5
1.0/5
went in for a routine cleaning and got charged for a deep cleaning.
Verified User
•
Mar 25, 2026
5.0/5
5.0/5
As always Autumn takes excellent care with my dental needs.. I won't go to anyone else.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Hygienist was friendly, efficient, and very helpful.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Dr. Dixon was magic. Great professional. Dr. Benson was the same. The Assistants were likewise excellent. BUT, I think I have pulverized the crown a bit and some of the cement, etc are scratching the side of my tongue. I'd love to have it sanded down if that's a simple & quick visit.