Dental One Associates of Cross Keys
3.8/5
3.8 /5
61 Verified Reviews
2 Village Square, #250, Baltimore, MD 21210, US
(410) 774-4501
61 Verified Reviews
5.0/5
5.0 /5
My experience was great! The doctor and the staff were super attentive, kind, communicative, and efficient. No pain, no complains! :)

5.0/5
5.0 /5
I feel like I am constantly getting reschedule when I have an appointment set and when and they never have any soon enough

5.0/5
5.0 /5
Mr Delambo had an appointment for a cleaning. He took his prescribed antibiotics as per doctors orders . He was given his exam and X-rays. But then he was told his hour was up and there was no one to clean his teeth. He asked to please have someone clean his teeth, and the hygienist did clean them. She did a very good job.

5.0/5
5.0 /5
Felt very comfortable everyone was extremely nice and helpful

5.0/5
5.0 /5
It was very pleasant

1.0/5
1.0 /5
This was genuinely one of the worst dental experiences I have ever had. The entire office felt rushed from beginning to end, and the constant use of walkie-talkies between staff only added to the feeling that everything was being hurried along rather than patients receiving individualized care.I was also very uncomfortable with what felt like unnecessary add-ons being presented as necessary. Instead of leaving feeling like my dental health was the priority, I left feeling like I had been through a money-grab experience. The combination of the rushed environment, upselling, and overall lack of personal attention made the visit extremely unpleasant.I would not recommend this dental office to others, and I will not be returning.

1.0/5
1.0 /5
Person on the phone scheduled me for Monday 8/10 8AM. Received a confirmation for Tuesday 8/11 8AM. Completed paperwork online the day before, showed up 5 minutes early, was told that my appointment was moved to 10:30 because they didn’t have my paperwork. There were 5-6 people ahead of me in the office, and I overheard all of them saying they’d also been rescheduled. All of the bad google reviews for this office all have a similar story. Either someone in your office is not good at scheduling patients, or this is being done on purpose to cram as many patients in as possible.Additionally, when I finally saw the dentist I was told they couldn’t fix my broken tooth and I’d have to be referred to an oral surgeon. I told everyone I had a broken tooth upfront and this was the whole reason for my visit, but no one told me your office didn’t have the ability to fix it without sending me somewhere else. I turned down appointments with other dentists who could have seen me sooner AND had the capability to fix the tooth onsite. Unfortunately I am stuck with you until this tooth is fixed, but I will be switching dentists as soon as I can.

5.0/5
5.0 /5
It’s awesome.

5.0/5
5.0 /5
Due to the nature of my visit, Dr. Lambert told me there was nothing she could do for me! After chastising me for electing Dr. Seto on a follow-up visit..... my first Visit with Dr. Lambert, was very contentious. I got more help snswering my questions from her Asst., / Aide then her!Going forth, please DO NOT schedule any of my Appointments with Dr. Lambert. She lacks people / communication skills, talks down..... does she enjoy working at this location?

3.0/5
3.0 /5
It was a good experience.