Punctual and courteous

The dentist office canceled several appointments on me the last couple of years so it kept getting pushed back. I finally had my appointment on 4/20/26 which was originally scheduled for March, and then I was told I couldn’t even get the cleaning done that day! I had to reschedule ANOTHER appointment - and not even until August! I’ve never had to come back for a cleaning with any dentist office. It’s inconvenient and seems quite ridiculous.

Dental assistant was very nice and personable. Dentist was very thorough. I will know more after my next visit

I arrived 10 minutes before my appointment. At the time, the receptionist was on the phone. So, while standing at the window, I filled in the check-in information on the clipboard, caught the receptionist's eye, and deliberately set the clipboard on the counter.25 minute later (15 minutes past appointment time) I approached receptionist and asked if I was forgotten?I can understand being overlooked....it WAS busy... but I'm annoyed that the dentist was told I was late.

First of all I had an appointment in February, the office canceled it, didn’t get another appointment till 4/13. Then because I asked about my other appointments that I had made previously. I was casually told oh we canceled the appointments. I pay my dental insurance to have three cleanings a year, I have never been able to get three cleanings a year. The hygienist that clean my teeth, this time really poked in my gums in the back on the one side was very sore . Never had that before

I had a great experience no wait time got my filling completed. Dentist is great. her assistant was wonderful very caring people.

Dr newcum professional friendly puts patient at ease explains procedure and future treatments.

I was asked to pay another $400+ after a very good appointment with my implant. I said I paid 2009.90 November 12, 2025 which is more than half of the $3,726.10. Now he wants to add another $400+ to my long procedure. Another bait and switch tactic just like the so called medical procedure switch after the estimate.Thanks, Mark Klingensmith

I was charged for my cavity filling and after speaking with my mom she was asking if it was it covered by insurance. I wanted to ask and make sure I didn't pay for something I didn’t have to if my insurance can cover it.

My hygienist said she does things different than the others and implied the others don’t check everything like she does. I’d like to think each visit would provide the same care.