I stopped by Fri, Apr 3 to discuss issues with the claim you submitted to Blue Cross Blue Shield (BCBS) medical insurance, but you were closed. The notes on the BCBS Explanation of Benefits say the dental care I received is not listed as a covered service for 5 of the 6 rows and I'm required to pay $283.10. However, their website & brochure clearly show they cover costs for a periodic oral exam, prophylaxis, & bitewings by a preferred provider. It appears you may need to resubmit new codes?
Verified User
•
Mar 31, 2026
Customer service and bedside service was professionally delivered.
Verified User
•
Mar 23, 2026
3.0/5
3.0/5
Better customer exchange.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
My cleaning experience was great!!Sam is the best very friendly and professional.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Very pleasant atmosphere. Workers are very professional and friendly. Dentist was very kind and helpful in overcoming my fear of procedure needed to be done.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
My experience was wonderful
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
I could’ve checked all because all of the above is outstanding The staffs are very helpful it’s like Family
Verified User
•
Feb 27, 2026
2.0/5
2.0/5
The front desk older blonde lady gave unclear explanations while setting up the appointment and wasted my time. Dr. Z and the hygienist were great.
I stopped by Fri, Apr 3 to discuss issues with the claim you submitted to Blue Cross Blue Shield (BCBS) medical insurance, but you were closed. The notes on the BCBS Explanation of Benefits say the dental care I received is not listed as a covered service for 5 of the 6 rows and I'm required to pay $283.10. However, their website & brochure clearly show they cover costs for a periodic oral exam, prophylaxis, & bitewings by a preferred provider. It appears you may need to resubmit new codes?
Verified User
•
Mar 31, 2026
Customer service and bedside service was professionally delivered.
Verified User
•
Mar 23, 2026
3.0/5
3.0/5
Better customer exchange.
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
My cleaning experience was great!!Sam is the best very friendly and professional.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Very pleasant atmosphere. Workers are very professional and friendly. Dentist was very kind and helpful in overcoming my fear of procedure needed to be done.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
My experience was wonderful
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
I could’ve checked all because all of the above is outstanding The staffs are very helpful it’s like Family
Verified User
•
Feb 27, 2026
2.0/5
2.0/5
The front desk older blonde lady gave unclear explanations while setting up the appointment and wasted my time. Dr. Z and the hygienist were great.