Your customer service was great,courteous and friendly. The nurse who see me was great. The doctor was very understanding.

My cleaning appointment had been canceled months ago because an employee is in the National Guard (Christina) and had drill. This actually the second time I have had canceled appointments because of her specifically. Anyways I was forced to wait months more just to get a new appointment. And now that I needed important dental care which I tried to schedule last week; I couldn’t even schedule a day and was told to call back. Im at a loss.

I received my cleaning in may of 2026 and they told me they wouldn't be able to receive my next cleaning until august of 2027 - that is not adequate dental care.

Far too much time between appointments

I was able to get an appointment (which I thought was a cleaning) but then didn’t receive a cleaning, and the wait time was more than a year

Your office is a big scam I can’t believe what you did to me.

I am very grateful to Dr. Kim and all the staff that helped take care of me during my Emergency last-minute appointment.

Everyone was very friendly and straightforward.

It was great

I will not be returning or recommend anyone to go to this office. The dentist I saw walked in, looked at my X-rays and within 5 seconds told me I needed a root canal. I leaned up, looked at the X-rays on the screen and asked her to show me why she thought so. She explained why she thought so and offered to recommend me to a specialist that could perform the procedure.I asked her if she was certain that was the only option. She quickly backtracked and told me "Maybe I could wait two weeks to see if it gets better."What?! Either I need a root canal or I don't. She finally inquired about my pain. She then said I had infection. I asked how she could tell and she then said "Maybe you don't have infection."Well do I or don't !?Finally, she looked in my mouth and again said "Why not wait a couple weeks to see what happens?"Really???? If I DO have infection couldn't that be deadly?This visit was almost comical in how inept it was. ALMOST, if I wasn't in pain.No blood pressure check, no temp taken. Just complete inadequacy.I asked you, would you go back?The only positive experience was the young lady Lavonna that took my X-rays.I am grateful I have the finances to search for dental care that is professional, decisive and brings experience and confidence to their job.I'm sure nothing will come out of this review. Not even sure why I am wasting my time completing it.I left this office feeling like I was a number being referred to another dentist that would perform a root canal and your office would get payback from them.Again I am so happy I have options many don't, and I will shout it out loud for others not to go to this office.