Amazing!

All of my questions were answered quickly and my issue was resolved within a few minutes

Rescheduled appointment without a valid reason. It caused inconvenience. Dont have time to call and be on hold to get a month long appointment and then someone will call and cancel that and ask to reschedule because this specific dr doesn’t take this kind of appointment, then why did u schedule in the first place. No sympathy for people who work 8-5 and take out a slot very difficult.

Excellent service

Staff is always friendly, so sweet and accommodating!

Being able to do it a laptop would be easier, I was only able to do it on my phone.

The call was only needed because I was unable to pay through the website directly or by using the QR code on the paper bill. The Diana app is not great.

Ultrasound and lab were fine. lab actually was very good and made me comfortable. however the appt with the doctor STARTED 45 minutes Late. and i was very unhappy and unimpressed with the care. no eye contact with the patient and just not satisfied

My experience with the front desk and midwife was amazing! I didn’t enjoy my time with the OB, Dr Waite I believe was her name. It felt like she didn’t understand what I was asking when I had questions. She took a very long time to find my cervix (which could just be my body haha) and it seemed like she just wasn’t personable. She also didn’t write anything down on my exit paper and the front desk had a hard time figuring out what we did for that appointment that day. I’ve requested not to be seen by her again. Seriously loved the midwife and I’m excited to meet the surgeon as well!

The provider Comfort was absolutely terrible. ZERO BED SIDE MANNERS. Left my appointment in tears. So stale, so rude. Stared at me across the room with the door open and was late and came in saying “oh I didn’t know you were here” she wanted to perform a Pap smear while pregnant. Which I’ve never heard of. I declined, then she brought up me getting vaccines and I politely declined and she got so snippy and rude about it. They found placental lakes on my ultrasound I had to ask her “can I have some info on that” I had to pry it out of her. I was so worried as this was my first time experiencing that before. She was so rude. Talked about “judging from my weight now I can only gain this much weight” She rolled her eyes at some of my responses. I’m telling you I have NEVER been treated this way. I’ve already had a very bad experience with this clinic as is, and that was eventually made right. But then meeting this provider was a nightmare. I am declining any further care from this woman and refuse to see her again.