Nurse Brianna is a gem and deserves the highest of praises. I was in and receiving devastating news and Brianna made me feel loved, comforted, and heard. She is an amazing person and I’m beyond thankful she was there for me when during this time.

My provider was nearly 30 minutes late to my appointment. Cut my appointment short. I was never able to get a follow up appointment to review my labs. I went back and forth in the chat for 10 days and still could not find a date that matched both of our schedules for an appointment that was supposed to happen 3-4 weeks after my labs. I moved on with another provider.

I was asked to call my insurance company to verify my coverage. This is unheard of, usually the doctor’s office call the insurance company. Unsatisfied with the service

Dr Reimer and Dr Castleberry I have seen so far and they were awesome! Every body at the Allen location has been so kind and helpful.

AI assistant did not work

When I walked in there was a line wrapping around the waiting room of people for the front desk. When I went to leave it was the same thing. I waited 20 min before I left and sent a message telling them to check me out.

Chandra is an absolute heaven sent, from the Lord Himself. Through all my struggles and bloodwork she’s always been there to support and walk me through, extremely thankful to have her.

The clinic was too badI arrived at the time and I did check in before, after 20minutes I with my son went to the restroom,they call us ,my freind told them they will come cause they went to the restroom after 5minutes we came, but they told us your appointment was expired cause when we called you ,you was went in restroom, I just spent my time and waste it, II arrivey and checkin At the time, Actually I don’t forgive them,cause I left my job just for arrived to my appointment

I enjoyed my visit with the doctor and the staff very much. The doctor addressed my questions and concerns and made me feel extremely comfortable. However, I did not like the attitude of the lady taking blood. The doctor apologized for running late as well as the staff, which was no problem to me. However, myself and the doctor were concerned with my health so she sent me for blood test testing, and I had to wait an additional 20 minutes with no line before the lady pulled me back which initially was fine because the doctor had already told me they were a little behind. I was told by the checkout that I could just ask how much the blood testing would be and the lady would tell me before testing. I was also told by the doctor if the blood test was too much that the lady would flag her down to change the order. However, this wasn’t the case when I asked the blood testing lady to tell me how much it was. She huffed and puffed, and stated I didn’t need it… The doctor only wanted to order it because they wanted money. She proceeded to tell me how much it would be and I told her I would like only two out of the six test ran due to insurance coverage. She proceeded to say OK and stare at me. I wasn’t sure what to really say back to her so I told her that I was advised to tell her if I wanted only a few test instead of all of them that she would flag the doctor down and she said that I needed to go find the doctor myself that she had other patients even though she had me sitting for 20 minutes with no line or patients in front of me. I proceeded to tell her I no longer wanted to the test cause at this point. It was too much and I do not feel comfortable with her or going through a doctor’s office to find the doctor to change my request and all she said OK bye. I don’t feel like my health was put first as soon as I spoke to her.

I have never felt more welcome in my life with a doctors office. The staff was so nice and informative, the nurses made me feel hard and validated, the practitioner made sure all my concerns and issues were addressed with a schedule and plan on what we need to do. I highly recommend every women come to this office. This truly care about you and make you feel better. Great office, great staff, and great atmosphere