Yesterday when I was seen for feeling lumps on my cervix (or atleast we think on my cervix), and pain in my lower back and pelvic area INCLUDING my left side I was given a few second exam of looking ONLY at my cervix and not a pelvic exam which she even stated she did not do but then wrote in the app that “ during your pelvic exam”. She told me for my back pain I should go to a walk in clinic and to come back for an ultrasound if I “developed “ left side pain. Which I had stated already I had. I should’ve been given a full pelvic exam and an ultrasound at the very least especially considering my history of endometriosis and cyst on my ovaries that had to be removed before. She said she noticed some dark blood on my cervix but still did nothing and brushed me off completely even though I told her I had been in pain. I don’t need pain medicine either, I just need answers and to actually be listened to and looked at. I just expected the bare minimum of a full pelvic exam and an ultrasound. She tried to brush me off like the back pain should be seen at urgent care but my back pain isn’t because of something with my back, the back pain is RADIATING from my pelvic and side pain.

Since changing to Diana Health it hasn't been easy to get appointments with my provider. Not being able to speak to a person in timely manner makes it frustrating

Worst experience I ever been through in my life!! No information about what to expect after my percedure when I went home. Not the best at all!!

My appointment time was for 3:15 I didn’t leave the office until 4:52PM. As far as the wait I feel like it really needs to be worked on. There was a younger brown curly headed girl working the front desk. A mother with her child went to check out. The child had went #2 and the worker made it a big point right when she walked out the door to spray febreze and laugh about it. Totally uncalled for. I get spraying maybe but laughing about it while the Lobby is full of people is very unprofessional